Acts as a front-line extension of the Shop Manager’s authority in supervising technicians engaged in the repair and maintenance of equipment. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.• Directly carries out supervisory responsibilities to effectively manage personnel to include training, planning, assigning work, appraising performance, addressing complaints and resolving problems.• Ensures that all company and industry regulated policies, procedures and practices are followed.• Organizes equipment, shop personnel, and work load to meet work requirements. • Initiates and dispatches repair orders, schedules warranty work and conducts lot checks as needed.• Assists drivers with repair write ups as needed.• Ensures regular maintenance and cleanliness of premises and that tasks are completed efficiently, effectively and safely.• Receives/carries out instructions and maintains regular and predictable attendance.
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