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Revenue Manager at Observe, Inc.

Observe, Inc. · San Mateo, United States Of America · Onsite

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We’re seeking a highly motivated and detail-oriented Revenue Manager to join our growing Finance team. In this pivotal role, you will report to the Corporate Controller and own the Order-to-Cash process, help drive the implementation of our next-generation AI-powered ERP, and act as the technical revenue subject matter expert across the organization. This role offers an opportunity to build a world class revenue process and work cross-functionally with stakeholders in GTM, Finance, and Accounting in a high-growth SaaS environment.

What You’ll Do

  • Own the Order-to-Cash process end-to-end, ensuring timely, accurate billing and revenue recognition.

  • Be the technical revenue champion, advising on revenue accounting implications for new products, contracts, and sales strategies.

  • Implement and support next-generation ERP system, with a focus on automation, scalability, and data integrity.

  • Collaborate with cross-functional teams including Sales, RevOps, and FP&A to support operational and strategic initiatives.

  • Review and analyze completed sales orders, ensuring correct set-up and compliance with revenue recognition standards.

  • Lead and manage relevant portions of the annual independent audit, including revenue, contracts, and internal controls.

  • Develop and refine accounting policies and operational procedures related to revenue and billing.

  • Strong understanding of CRMs and especially Salesforce (SFDC).

What You’ll Bring

  • 5+ years of hands-on experience in revenue accounting or audit, ideally within high-growth SaaS or technology companies.

  • Strong knowledge of U.S. GAAP, particularly ASC 606 and SaaS revenue streams.

  • Exceptional attention to detail, organizational skills, and analytical mindset.

  • Proven ability to work cross-functionally and influence outcomes.

  • CPA and Big 4 a plus.

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