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Human Resources Analyst at City of Clarksville, TN

City of Clarksville, TN · Clarksville, United States Of America · Onsite

$63,628.00  -  $95,441.00

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About the Department

GENERAL STATEMENT OF JOB

This is the second of four levels in the Human Resources series. Incumbents coordinate a broad range of programs related to human resources. Responsibilities may include developing and coordinating training programs; collecting and analyzing data; making recommendations based on the analysis of data; interviewing applicants; providing guidance to employees, supervisors, and managers on employee relations issues; developing and directing diversity and inclusion efforts Citywide, including engaging members of the public; investigating complaints; preparing formal reports; and coordinating new employee orientations.


***PLEASE NOTE: THE HUMAN RESOURCES DEPARTMENT IS LOOKING TO FILL TWO (2) HR ANALYST POSITIONS: 

(1) AN HR PROFESSIONAL WITH A STRONG GENERALIST BACKGROUND AND EMPHASIS ON TRAINING, DEVELOPMENT, AND EMPLOYEE ONBOARDING.
 
(2) AN HR PROFESSIONAL WITH A STRONG BACKGROUND IN EMPLOYEE RELATIONS. THE IDEAL CANDIDATE WILL HAVE EXPERIENCE IN EMPLOYMENT INVESTIGATIONS/MEDIATION RESOLVING WORKPLACE ISSUES; INTERPRETATION, IMPLEMENTATION, AND MAINTENANCE OF POLICY AND PROCEDURE; AND EXPERT KNOWLEDGE OF RELEVANT EMPLOYMENT LAWS AND REGULATIONS. SHRM/PHR CERTIFICATION IS PREFERRED, BUT NOT REQUIRED.

THIS POSTING WILL REMAIN OPEN THROUGH SEPTEMBER 8, 2025, OR UNTIL FILLED.***

Position Duties

SPECIFIC DUTIES AND RESPONSIBILITIES

Essential Functions:

  • Compiles, organizes, and analyzes a variety of data; tracks human resource metrics; creates reports; and recommends changes to policies, procedures, compensation, and/or benefit levels; manages related records; maintains confidentiality of sensitive information and protected health information (PHI) in accordance with the HIPAA Privacy Rule and Security Rule. 

  • Advises employees, managers, and supervisors on FMLA/ADA rights and coordinates the approval/denial of certifications. 

  • Assists employees and dependents with benefit questions, claims and issues associated with them. 

  • Develops and coordinates training programs which includes identifying training needs, developing, or selecting training materials, scheduling training sessions, presenting training materials, and analyzing training effectiveness. 

  • Provides counsel and direction to supervisors and managers on human resource issues. 

  • Interviews applicants for open positions which may include developing and reviewing interview questions, training other interviewers on appropriate and legal interview procedures, and assessing applicants' responses to interview questions; coordinates new employee orientations. 

  • Investigates complaints involving employee relations issues, which include interviewing employees, analyzing information, and presenting findings. 

  • Performs other duties of a similar nature or level.

Minimum Qualifications

MINIMUM EDUCATION AND TRAINING
 

Education and Experience

  • Associate degree in Human Resources, Business, or a related field.

  • Two (2) years of Human Resources experience.

  • An equivalent combination of education and experience sufficient to perform the job's essential duties.


License and Certifications

  • None.

Other Qualifications

MINIMUM QUALIFICATIONS AND STANDARDS REQUIRED

Knowledge, Skills, and Abilities:


Knowledge of:

  • Human resources principles and practices.

  • Employee relations principles and practices.

  • Applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes, including the HIPAA Privacy Rule and the Security Rule.

  • Mathematical and statistical principles.

  • Diversity management principles.

  • Record maintenance techniques.

  • Computers and related software applications.

  • Interviewing techniques.

  • Recordkeeping principles.

  • Customer service principles.


Skill in:

  • Coordinating programs and services.

  • Compiling, analyzing, and summarizing information.

  • Presenting training materials.

  • Interviewing applicants.

  • Maintaining confidentiality.

  • Performing mathematical and statistical calculations.

  • Providing customer service.

  • Maintaining records.

  • Using computers and related software applications.

  • Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the public, etc., sufficient to exchange or convey information and to receive work direction.



Physical Requirements:


The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Additionally, the following physical abilities are required: 


  • Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.

  • Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.

  • Grasping: Applying pressure to an object with the fingers and palm.

  • Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination sound. 

  • Mental Acuity: Making rational decisions through sound logic and deductive processes.

  • Reaching: Extending hand(s) and arm(s) in any direction. 

  • Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.

  • Speaking: Expressing or exchanging ideas by means of the spoken word, including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.

  • Standing: Particularly for sustained periods of time.

  • Talking: Expressing or exchanging ideas by means of the spoken word, including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

  • Visual ability 1: sufficient to perform an activity like preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.

  • Walking: Moving about on foot to accomplish tasks, particularly for long distances or move from one work site to another.



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