Debt Sales and Recovery Analyst at 1st Franklin Financial Corporation
1st Franklin Financial Corporation · San Antonio, United States Of America · Onsite
- Junior
- Office in San Antonio
- Aggregate, validate, and prepare charge-off, bankruptcy, and judgment account data for sale
- Analyze portfolio performance trends to identify opportunities for enhanced recovery or segmentation
- Assist in forecasting expected recovery proceeds and tracks against targets
- Prepare periodic reporting on debt sale performance, recovery KPIs, and repossessions
- Collaborate with other Home Office departments to facilitate accurate reporting, settlements, governance and process alignment
- Identify and recommend enhancements to improve efficiency, accuracy, and profitability of sales and recovery
- Coordinate due diligence with prospective buyers, including secure data delivery and Q&A
- Support the drafting and execution of Purchase and Sale Agreements, forward flow arrangements, and related documentation
- Maintain transaction logs, status trackers, and reporting
- Monitor buyer remittance, dispute resolution, and performance metrics
- Ensure compliance with contractual obligations, including data security and customer handling requirements
- Serve as a point of contact for routine buyer communications and inquiries
- Coordinate with third-party vendors and internal teams to ensure timely and compliant recovery of collateral
- Track repossession statuses, resolve escalations, and maintain accurate records of repossession actions and outcomes
- 1-2 years' experience in loan servicing, collections, or financial customer experience.
- Displays high degree of accuracy and excellent problem and reasoning skills
- Strong interpersonal and communication skills at a variety of levels and greatly differing social and business settings
- Ability to multitask in a high-volume, fast-paced environment.
- Ability to maintain confidential business and personal information
- Demonstrate the ability to analyze relevant information and apply individual judgement
- Strong communication skills (verbal and written
- Proficient with MS Office Suite products
- Flexibility to work extended hours, including evenings and rotating Saturdays if needed
- Must possess a valid driver's license and the ability to operate and automobile
- Bachelor's degree in business, Finance, Accounting Economics, or a related field, preferred
- Bilingual English/Spanish, preferred
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