Senior Applications Analyst at QCR Holdings, Inc.

Description

TITLE:  Senior Applications Analyst 

DEPARTMENT: GO: Enterprise Architecture & Apps     

JOB SUMMARY: 

The Senior Applications Analyst is responsible for bridging the gap between business objectives and technological solutions. This role will analyze complex business processes, identify areas of improvement and design innovate systems solutions to enhance efficiency, productivity and profitability. The Senior Applications Analyst will provide technical expertise to business owners for specific systems, managing the product lifecycle for supported applications and systems, including new releases and updates.  

ESSENTIAL FUNCTIONS: 

• Communicate frequently with vendor support teams to ensure optimal service quality. 
• Configure systems based on request from business partners. 
• Maintain ongoing communication with vendors to understand product functionality and alignment with business needs. 
• Collaborate with business owners and project team to manage user acceptance testing (UAT) and implementation plans.  
• Collaborate with IT and business stakeholders to provide innovative solutions while meeting business, compliance, security, and risk objectives. 
• Maintain a high level of knowledge related to application and system integration. 
• Serve as the central point of contact for enhancement requests from business owners and collaborate closely with third-party vendors.  
• Understand data models to assist in the development and execution of native application reports. 
• Improve systems by studying current use cases and identifying opportunities for innovative efficiencies and standardization. 
• Own relevant system upgrades and understand their impact on business processes. 
• Collaborate with Operations and bank partners to identify continuous improvement opportunities (training, procedures, system enhancements). 
• Oversee and participate in system upgrades and enhancements including testing. 
• Promote cross-training and knowledge transfer within IT team as well as business and operations partners. 
• Comply with all company or regulatory policies, procedures and requirements applicable to this position. 
• Foster and preserve a culture of inclusion. 
• Additional duties and responsibilities may be required to support the company’s mission, vision and values.  

QUALIFICATIONS: 

• Bachelor’s degree in computer science, business, or another related field preferred, or equivalent combination of education and experience; Associate degree Required.  
• Four+ years working as a Business Systems Analyst or similar role, with a focus on supporting and implementing software systems solutions. 
• Understanding of software requirements and technical software documentation. 
• Ability to troubleshoot and resolve system issues. 
• Knowledge of the software development life cycle (SDLC) and information technology infrastructure library (ITIL) framework is beneficial.  
• Strong attention to detail, organizational and prioritization skills. 
• Excellent research and analytical skills. 
• Strong sense of urgency with ability to meet deadlines. 
• Self-motivated with the ability to complete tasks with minimal direction. 
• Excellent verbal and written communication skills, with the ability to present ideas to a non-technical audience. 

WORKING CONDITIONS: 

• Duties are performed in a professional office environment. 
• Some travel may be required. 

SALARY & BENEFITS:

The minimum salary range for this position is $65,000-$75,000 annually. The actual starting salary will be based on qualifications and business needs and may vary, as permitted by applicable state law.

This position is a regular full-time position, and individuals employed as regular full-time, are eligible for the following benefits subject to the terms, limitations and conditions of each benefit plan: Health, Dental, Vision, Life Insurance, Disability Insurance, FSA, HSA, 401K, Employee Stock Purchase Plan, Paid Time Off, Paid Holidays and additional Voluntary Supplemental Insurance.

At QCR Holdings, Inc. we are committed to fostering and preserving a culture of inclusion and strongly believe that it's our differences - of all kinds - that make our company and our communities better and stronger. 

QCR Holdings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or other protected class status. 

It is the policy of QCR Holdings, Inc. to comply with the Americans with Disabilities Act by providing reasonable accommodations to enable qualified individuals with disabilities to access the job application and interview process, to perform the essential functions of the job, and to receive equal access to other benefits and privileges of employment.