Teller at Austin Telco Federal Credit Union
Austin Telco Federal Credit Union · Austin, United States Of America · Onsite
- Junior
- Office in Austin
Description
Teller – Balcones| Location:11149 Research Blvd, Austin, Tx 78759|Schedule: Monday–Friday, 8:00am-5:45PM and rotating Saturdays: 8:45am-12:15pm| Starting Pay: $18.00/Hour
At Austin Telco Federal Credit Union, we’re dedicated to making a positive impact, on our members, our community, and each other. If you’re someone who enjoys helping people, has a knack for numbers and technology, and is looking for a role with real purpose, our Teller position could be your next great opportunity. Come grow with us and make a difference every day.
What you'll do
- Provide accurate, courteous, and prompt service to members via phone and in person
- Assist members with account inquiries, balances, and general information
- Process deposits, withdrawals, payments, cash advances, and other account transactions
- Open new accounts for existing members, ensuring full disclosure of products and fees
- Balance cash drawer daily and maintain transaction accuracy
- Issue teller checks, cashier checks, and other member-requested items
- Close accounts following proper procedures and verification
- Support branch management and assist with coin counter transactions
- Monitor for potential check and identity scams to protect members and the credit union
- Complete assigned training sessions and stay current on policies and procedures
What You Bring
- High school diploma or equivalent required
- 6+ months of experience in customer service, cash handling, or banking
- Strong attention to detail and accuracy in financial transactions
- Excellent verbal and written communication skills
- Ability to work effectively in a team-oriented, fast-paced environment
- Basic proficiency with computers and office software; experience with financial systems a plus
- Professional demeanor and a commitment to providing exceptional member service
- Ability to maintain confidentiality and adhere to credit union policies and procedures
- Willingness to learn and adapt to new systems, procedures, and member needs
- A member-first mindset with a warm and professional communication style
What We Offer:
- 401(k) Retirement Plan with company match, plus a Pension Plan to support your long-term financial goals.
- Paid Federal Holidays for all employees—including part-time team members.
- Community Engagement Opportunities through credit union-sponsored volunteer initiatives and events.
Additional Requirements
- Good credit standing (verified prior to hire)
- Successful background check and drug screening upon offer
Why Austin Telco?
We’re more than a credit union, we’re a community. At Austin Telco, you’ll find a supportive culture, opportunities for growth, and a mission-driven team that puts people first.
Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.
Apply Now