Patient Care Specialist at Sentara Health
Sentara Health · Williamsburg, United States Of America · Onsite
- Professional
- Office in Williamsburg
City/State
Williamsburg, VAWork Shift
First (Days)Overview:
Sentara Medical Group is seeking to hire an individual to join our team as a Patient Care Specialist
Position Location: Williamsburg, VA
Position Status: Full-time, Days
Standard Working Hours: Monday - Friday, 8:30am - 5:00pm (EST)
Overview
Provides non-clinical support within the clinic/practice environment and ensures an exceptional patient experience by performing a variety of complex administrative tasks to support patient care delivery. Schedules appointments or outpatient procedures under general supervision, to include required coordination of referrals, resources, and pre-authorizations as well as communication with the patient and documentation within the appropriate systems.
Provides general administrative support for practice operations such as scheduling meetings, preparing correspondence, maintaining notes/minutes/files, responding to telephone and written inquiries from internal and external sources such as patients, providers, insurance companies, etc. Employs a high level of initiative and independent judgment to make decisions about appropriate prioritization and handling/routing of incoming requests and difficult problems.
Education
- High School Diploma or Equivalent
Experience
- Three (3) years’ Clerical, Customer Service experience required.
- One year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third-Party Payers required. Experience with Electronic Medical Record systems preferred.
- An Associate's level degree in lieu of the required experience will be considered.
Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!
Keywords: Healthcare, Medical Secretary, Administrative Assistant, Front Desk Reception, Patient Care Specialist
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
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