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Counter Sales Assistant - Enniskillen at Sofina Foods

Sofina Foods · Enniskillen, United Kingdom · Onsite

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The Role

Sofina Foods is seeking a motivated and customer-focused individual to join our team as a Customer Service Assistant. In this role, you will engage directly with customers, providing advice, recommendations, and assistance to ensure a positive experience. You will also play a vital part in maintaining high store standards, from hygiene and product presentation to stock management and compliance.

This is an exciting opportunity for someone with a passion for great service and a keen interest in developing a career within the food industry.

Competitive pay rate of £12.21 per hour
10 hours per week with flexibility in working hours

Location

Enniskillen, County Fermanagh

Company

Sofina Foods

Hours of Work

Part-time

The Ideal Candidate

  • Experienced in delivering outstanding customer service
  • Determined and sales-driven, with a proactive approach
  • Knowledgeable about legal requirements and store procedures
  • Confident in IT systems and reporting
  • A strong communicator, capable of motivating and guiding others
  • Flexible with working hours, deadline-focused, and able to work well under pressure
  • Competent to work independently and take initiative when needed
  • Professional in supporting the store manager when required
  • Keen to develop a career within the trade and food industry

Company Information

Sofina Foods isn't just a food company - It’s a place to build your future.

With a team of over 13,000 people across 40 sites in Canada and Europe, we're passionate about delivering quality meats and seafood products to consumers around the world.
Join a company where innovation, sustainability, and customer satisfaction drive everything we do. At Sofina, you’ll grow your skills, make a real impact, and work with responsibly sourced products from more than 50 protein sources across five continents.

Our vision is bold: to be the most successful food company in the world. If you’re looking for a rewarding career in the food industry, there’s a place for you at Sofina Foods.

Country Code

GB

Why Sofina Foods?

  • Competitive rates
  • Online Benefits Hub
  • Canteen
  • Life insurance
  • On-site parking
  • Company pension
  • Referral programme
  • Health & wellbeing programme

Additional Benefits

Company Pension Scheme

Salary

Competitive Rates

Equal Opportunities

Sofina Foods is proud to be an equal opportunities employer. We’re committed to building a diverse and inclusive workplace where everyone feels valued and respected.
We welcome applications from people of all backgrounds and experiences – regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Your Key Responsibilities

  • Greet and serve customers in a friendly and professional manner
  • Prepare and present the counter to the highest standard
  • Prepare different cuts of meat and assist customers with product knowledge
  • Support counter and pre-pack operations, including product sampling
  • Carry out stock rotation, price reductions, and distribution of promotional material
  • Receive deliveries and complete associated paperwork
  • Maintain excellent hygiene standards through regular cleaning
  • Undertake internal training to build skills and knowledge
  • Provide support to the management function when required

Summary

Delivering Excellent Customer Service and Supporting Store Operations
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