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CRM & Commercial Analytics Specialist (Thriplow, East of England, GB) at SEEDING THE FUTURE - KWS SAAT SE & Co. KGaA

SEEDING THE FUTURE - KWS SAAT SE & Co. KGaA · Thriplow, United Kingdom · Hybrid

£45,000.00  -  £45,000.00

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Are you passionate about creating seamless customer experiences and leveraging data to drive commercial success? KWS UK Ltd. is seeking a CRM & Commercial Analytics Specialist to join our dynamic team in Thriplow. In this full-time role, you’ll play a pivotal part in shaping our customer journey strategy and optimizing our CRM systems to support marketing and sales excellence.

As our CRM & Commercial Analytics Specialist, you will:

  • Champion a customer-centric approach by ensuring a consistent and smooth experience across all touchpoints and stages of the customer journey.
  • Collaborate with the Digital Marketing Executive and cross-functional teams to assess and enhance customer interactions across channels and platforms.
  • Design and deliver exceptional customer experiences through all marketing activities.
  • Act as the Salesforce expert for KWS UK, promoting system adoption and best practices across internal teams.
  • Optimize the CRM system (Salesforce) in alignment with marketing and sales requirements.
  • Provide hands-on support to internal teams for efficient CRM usage.
  • Ensure GDPR compliance and uphold data governance standards.

 

We’re looking for a proactive and analytical professional with:

  • Minimum 2+ years of experience in customer journey marketing and/or CRM.
  • Proven expertise in Salesforce (essential).
  • Advanced proficiency in analytical tools such as Google Analytics and CRM platforms.
  • Strong understanding of customer engagement, retention, and loyalty strategies.
  • Experience in project management and campaign execution.
  • UK-based and available to work from our Thriplow office at least three days per week.

At KWS, we believe in cultivating talent and fostering a supportive work environment. You’ll benefit from:

  • Key focus on professional and personal development. “Make yourself grow”.
  • 35 working hours weekly
  • 30 days of annual leave plus bank holidays
  • Highly competitive Pension Scheme with 16% Company contribution and 1.2% minimum employee contribution
  • Life Assurance of three times annual salary
  • Income Protection Plan at 75% of salary for long-term illness and disability for a period of three years
  • Private Health Care Plan
  • Profit Related Bonus Scheme, targeted at 10% of annual salary
  • Membership of Lifestyles discount scheme
  • Reduced diesel prices from the company’s fuel pump

Ready to Join Us?

If you’re excited to drive customer excellence and bring data-driven insights to life, we’d love to hear from you. Apply now with your CV and take the next step in your career with KWS UK Ltd.

Apply Now

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