- Office in Hawley
Nestled in the scenic Pocono Mountains of Pennsylvania, Woodloch Resort encompasses an award-winning family resort (Woodloch Pines), championship golf course (Woodloch Springs) and a luxury destination spa (The Lodge at Woodloch).
Owned and operated with pride by the Kiesendahl family since 1958, the concept of family is truly at the core of Woodloch and is key to its longtime success. Woodloch Pines was voted by TripAdvisor as the number one family resort in the United States and remains committed to its original mission to “treat all guests as if they were company in their own homes.” Staff members are no exception to this rule.
Employees work hard and are passionate about what they do and why they do it. Staff can attest to feeling as though they are as much a part of the fun of being on vacation as the guests. With our unique activity program, abundant amenities, and outstanding nightly entertainment, your family, friends, and co-workers are guaranteed to be engaged, energized, and enthusiastic!
GENERAL PURPOSE OF JOB - To provide professional, personal and organized bar service to our guests. To provide a knowledgeable and appealing presentation
of bar products that assist in making the restaurant and entertainment facilities more complete.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- To accumulate a working product knowledge of bar related items that can be paired with a pleasant sales ability.
- To enhance the image of hospitality and the profitability of the bar itself.
- Wine service and sales.
- Children’s drinks and sales.
- To have knowledge of trends of the industry.
- Aptitude and willingness to memorize many different varieties of wine, beer, liquor and mixed drinks.
- Must be able to memorize many different abbreviations and table numbers
- Must be responsible for organization of checks for one’s own self, and collection of same in a manner described by this resort
- Must be able to adapt to different modes of bar operation, including set up preparations, different locations of point of sale
- Must be available to help others in slow times.
Why work with the Pines Cocktail Server Team
- Customer Service Experience: You will gain valuable experience in customer service, learning how to interact with diverse groups of people, meet their needs efficiently, and manage various customer-related scenarios.
- Teamwork Skills: Working in a busy resort environment requires coordination and cooperation with a team, including bartenders, kitchen staff and management.
- Learning Opportunities: As a cocktail server, you will have the chance to learn about mixology, wine, and spirits in greater detail, enhancing your knowledge and expertise in the field. This could be beneficial if you are interested in a career in hospitality or culinary arts.
- Tips and Earnings: Cocktail serving can be a lucrative position due to the tips received from guests on top of an hourly wage. High-quality service can lead to higher earnings, especially in a resort known for its excellent hospitality.
- Enjoyable work environment: Working at a resort like Woodloch means you are in a beautiful setting that many people choose for vacation. The atmosphere can be more enjoyable and rewarding and fun compared to other work environments. This is also one of the only departments that get to follow the guests to different areas of the resort giving a diversified work experience. (From different activities, to dining, to pool or lake in the warmer months.)
- Employee Benefits: Flexible schedules and a variety of Staff Appreciation Days are some of the benefits of cocktail serving.
- And the #1 reason to cocktail serve at Woodloch: Working with a great staff!
Culture:
Woodloch takes pride in having exceptional staff with a great work culture in a beautiful setting (lake side!)
We promote teamwork and cooperation
We celebrate our staff with appreciation/holiday parties
Career development and advancement
Benefits:
Medical, Dental, and Vision for Full Time, Part Time and Seasonal employees
Company-paid Life insurance for Full-Time employees
Short Term Disabilities plans, Life and Pet insurance
401k with employer match
529 College Savings Plan
Generous Paid Time Off package, Paid Sick & Paid FMLA
Flexible & Dependent Care Saving Account (FSA)
Complimentary birthday dollars
Employee Crisis Fund/ Benevolent Fund
Complimentary Day Passes
Free use of many facilities, sports complex discounts, golf discounts, wellness programs
Dozens of local employee retail discounts
**Full benefit details will be disclosed during new employee orientation**
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