Teller (20 hours) at Eastern Bank Corp

Starting Rate: $20.00

Perform a variety of routine teller duties to include processing transactions, identifying basic potential financial needs and based on that identification, making referrals to the platform area as appropriate.

Major Responsibilities:

Following established policies and procedures, performs routine teller duties:

• Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts.
• Cash checks for customers and non-customers
• Process and properly record the sale of monetary instruments (i.e., official bank checks)
• Process foreign currency purchases and sales
• Redeem savings bonds
• Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments
• Process various types of loan payments and credit card cash advances
• Assist with providing customers with access to safe deposit area, as applicable based on branch configuration.
• Actively engages in the sales process by identifying potential financial needs for customers and non-customers alike and makes appropriate referrals of such leads to the platform staff for follow-up
• Other duties as required

Qualifications:

• Incumbent should be able to adhere to defined policies and procedures but if/when written policy is unclear or there is any uncertainty, the incumbent seeks guidance from their immediate supervisor. 
• Incumbent must be outgoing, have good customer service skills and the ability to work in a fast-paced environment. 
• Individual should be a self-starter and be technically literate.
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations
• High school or eqivilent required. 
• 1-2 years teller experience or cash handling experience

Working Conditions:

• Must be able to remain in a stationary position for long durations of time without a break.
• Incumbent must be able to transport items weighing 15 pounds or more.