WIRE/ACH Clerk at FNB Community Bank

The FNB Community Bank is the only locally owned community bank in Bond, Fayette, and Marion Counties.  Established in 1865, we currently have 7 locations in the following communities:   Vandalia, Patoka, Ramsey, Greenville, & Mulberry Grove.  We have an ACH Wire Clerk position available at our Downtown Vandalia Location.

SUMMARY/OBJECTIVE

The ACH/WIRE CLERK is a position that effectively performs the processing of incoming and outgoing wire and ACH transactions, provides excellent customer service, and performs clerical and administrative duties under the direction of the ACH/Wire Department Manager.

ESSENTIAL FUNCTIONS

• Be customer service driven and respond to all customer requests with tact, diplomacy, and a sense of urgency
• Process ACH and wire transactions accurately
• Create and maintain ACH and Wire records and files according to established procedures
• Produce, review, and reconcile daily and periodic reports
• Provide customer assistance over the telephone and in person as necessary
• Represent the bank in a manner that maintains and expands positive relations with customers, potential customers, and coworkers
• Display a professional image through appearance and behavior
• Review and comply with all state and federal regulations and FNB policies and procedures
• Maintain the highest level of confidentiality
• Performs other duties as assigned

WORK ENVIRONMENT

This job operates in a professional office environment.  This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.  Work will occasionally be done outside in all weather conditions.

QUALIFICATIONS

• High school education with additional training preferred
• High quality customer service skills
• Excellent interpersonal skills
• Detail oriented
• Solid communication skills which include verbal, written, and listening skills
• Desire to expand product knowledge and procedural skills
• Ability to read and comprehend legal and regulatory material related to the job area

PHYSICAL DEMANDS

• Language Skills:
• Ability to read, analyze, and interpret business and professional documents.
• Proficient in writing reports, business correspondence, and procedure manuals.
• Capable of effectively presenting information to various stakeholders.
• Mathematical Skills:
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  
• Reasoning Ability:
• Solve practical problems with limited standardization.
• Interpret various forms of instructions, whether written, oral, or diagrammatic.
• Other Skills and Abilities:
• Operate office equipment including telephones, copiers, fax machines, PCs, and printers.
• Advanced proficiency in computer applications is required.

COMPENSATION

• Salary commensurate with the level of experience and abilities.

AAP/EEO STATEMENT

The FNB Community Bank is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, disability, protected veteran status, or any other characteristics protected by law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT