Senior Forward Deployed Engineer at Commure + Athelas

At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care.

Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years.

Backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more, Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare.

About the Role

As a Senior Forward Deployed Engineer at Commure + Athelas, you'll play a crucial role in collaborating directly with healthcare clients, understanding their needs, and actively participating in the design and implementation of customized solutions. This immersive experience offers you the chance to be at the heart of healthcare technology, contributing to projects that enhance patient access, affordability, and care quality. 

In this highly visible position, you'll provide essential technical support, tackle various challenges, and maintain vital documentation. Additionally, by keeping pace with evolving healthcare technology trends, you'll contribute innovative ideas and solutions. Your contributions will be instrumental in advancing our mission to revolutionize healthcare through technology.

What You’ll Do

• Be willing to travel up to 50% of the time to client site, build on site, and demo. 

• Participate in the implementation process, aiding in the integration of our solutions into client settings.

• Provide technical assistance and contribute to problem-solving during deployment and integration phases.

• Work collaboratively with healthcare clients to understand their technology needs, compliance requirements, and patient care goals.

• Support our development and engineering teams in crafting tailored solutions for the healthcare industry.

• Help identify and address technical challenges encountered during project implementation.

• Assist in creating and updating technical documentation to streamline client onboarding and system maintenance.

• Keep informed about the latest trends in healthcare technology and regulations to help propose relevant solutions.

• Visit new places and meet interesting people in the heart of healthcare

What You Have

• Bachelor’s degree in Computer Science, Engineering, or a related field

• Foundational knowledge of engineering principles and system design.

• Experience with programming languages such as Python, Javascript, React, and SQL.

• Experience building 0-1 products

• Demonstrated strong problem-solving skills and effective communication abilities.

• Eagerness to collaborate and ability to engage confidently with clients.

• Adaptability and enthusiasm for working in a fast-paced, client-focused healthcare environment.

Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.