Analyst - Payment Vendor Relations at American Express

%3Cp%3E%3Cspan style=%22font-size: 16px;%22%3EAt American Express, our culture is built on a 175-year history of innovation, shared%26nbsp;%3Ca href=%22https://www.americanexpress.com/en-us/company/who-we-are/%22 target=%22_blank%22 rel=%22noopener%22%3Evalues%3C/a%3E%26nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you%27ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%0A%3Cp%3E%3Cspan style=%22font-size: 16px;%22%3EHere, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%0A%3Cp%3E%3Cspan style=%22font-size: 16px;%22%3EThe%26nbsp;Global Merchant and Network Services Group (GMNS)%26nbsp;brings together all of the American Express businesses that serve our key partners %26ndash; merchants, banks, and strategic partners %26ndash; to enable a sharp focus on using the power of our network to provide unique value to all of our mutual customers.%26nbsp; Payments Consulting sits within Global Strategy, Operations %26amp; Performance (GSOP).%26nbsp; GSOP powers day-to-day operations, delivering exceptional merchant and partner experiences, whilst supporting GMNS in achieving its long-term goals.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%0A%3Cp%3E%3Cspan style=%22font-size: 16px;%22%3EPayments Vendor Relations (PVR) is part of the broader Payments Consulting Team, which plays a critical role in supporting the GMNS business and GSOP mission by delivering go-to-market strategies, deploying new and emerging payment solutions, and ensuring seamless transaction processing experience in over 20 markets globally.%26nbsp; PVR specifically focuses on managing relationships with our payment vendors and 3rd party partners, enabling scalable, compliant, and innovative acceptance solutions to meet the evolving needs of our business and customers.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%0A%3Cp%3E%3Cspan style=%22font-size: 16px;%22%3EThe Analyst, Payment Vendor Relations (PVR) role will report to the Senior Manager, Payment Vendor Relations. This individual will play a key role in managing technical partnerships and related compliance, driving project execution, and broadening availability of solutions in the acceptance channel. The role offers a unique opportunity to collaborate cross-functionally across Network and Acquirer Services, Merchant Services, Operational Excellence, with global Payments Consulting and other key stakeholders, while gaining deep exposure to emerging payment technologies and industry trends.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%0A%3Cp%3E%3Cstrong%3E%3Cspan style=%22font-size: 16px;%22%3EKey responsibilities include:%3C/span%3E%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3EManage a portfolio of third-party vendors, with responsibility for building strong working relationships and ensuring performance expectations are met.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3EIdentify potential future service providers, relevant in the Americas markets, to grow availability of American Express products for our customers.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3ECoordinate and facilitate regular vendor meetings to ensure alignment on deliverables, project timelines, and compliance milestones.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3EOversee vendor registration, onboarding and product implementation efforts, supporting the Integrated Payment Providers Program (IPP) and Amex Enabled platform activities.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3EPartner with the quality and oversight and product teams to ensure latest third-party management standards and product adoption requirements standards are used in the onboarding and oversight of vendor relationships, and in product implementations.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3EContribute to the development and evolution of PVR documentation, Standard Operating Procedures (SOPs), and support materials in alignment with risk, compliance, and control standards.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3ERepresent the team at payment technology conferences, host vendor visits, and support innovation storytelling%26nbsp;%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3ESupport and co-lead execution of the annual Amex Exchange conference, which includes overseeing logistics, content curation, and participant engagement.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3EIdentify process improvement opportunities that enhance vendor oversight and streamline cross functional collaboration.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3EProvide voice-of-customer input to Network Acquiring Solutions and Global Merchant Services product owners.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3ESupport the strategic growth of the AMEX Payments Innovation Lab by sourcing emerging technologies from partners and developing internal/external awareness campaigns. (Strategy and development).%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3C/ul%3E%0A%3Cp%3E%3Cstrong%3E%3Cspan style=%22font-size: 16px;%22%3EMinimum Qualifications:%3C/span%3E%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3E1-3 years of experience managing external relationships, compliance, in payments or related fields.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3EKnowledge of the payments ecosystem, including authorization, submission, and payment processes.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3EProven ability to build, maintain, and leverage strong relationships with internal and external stakeholders, including industry partners.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3EStrong project management skills, with proven ability to manage multiple priorities and drive work to completion in a fast-paced environment.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3EExcellent interpersonal and communication skills (written and verbal), with the ability to facilitate cross functional collaboration and influence.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3EExperience in analyzing existing processes, proposing improvements, and developing supporting documentation to standardize practices.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3EAbility to lead through ambiguity, manage change effectively, and solve complex challenges in an ever-changing environment.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3EWillingness to travel to support conferences and vendor events. (10% travel estimate).%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3EProven Excel, Microsoft PowerPoint skills, Visio and SalesForce desired.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3EEducation: Bachelor%26rsquo;s preferred or equivalent industry experience.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3ELocation: Phoenix-Hybrid (Relocation and/or visa assistance not provided).%3C/span%3E%3C/li%3E%0A%3C/ul%3E
%3Cp%3E%3Cspan style=%22font-size: 16px;%22%3ESalary Range: %2455,000.00 to %24105,000.00 annually + bonus + benefits%3C/span%3E%3C/p%3E%0A%3Cp%3E%3Cspan style=%22font-size: 16px;%22%3EThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we%26rsquo;ll consider your location, experience, and other job-related factors.%3C/span%3E%3C/p%3E%0A%3Cp%3E%3Cspan style=%22font-size: 16px;%22%3EWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones%27 physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:%3C/span%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3ECompetitive base salaries%26nbsp;%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3EBonus incentives%26nbsp;%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3E6% Company Match on retirement savings plan%26nbsp;%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3EFree financial coaching and financial well-being support%26nbsp;%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3EComprehensive medical, dental, vision, life insurance, and disability benefits%26nbsp;%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3EFlexible working model with hybrid, onsite or virtual arrangements depending on role and business need%26nbsp;%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3E20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy%26nbsp;%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3EFree access to global on-site wellness centers staffed with nurses and doctors (depending on location)%26nbsp;%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3EFree and confidential counseling support through our Healthy Minds program%26nbsp;%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3ECareer development and training opportunities%3C/span%3E%3C/li%3E%0A%3C/ul%3E%0A%3Cp%3E%3Cspan style=%22font-size: 16px;%22%3EFor a full list of Team Amex benefits, visit our %3Cu%3E%3Ca href=%22https://www.americanexpress.com/en-us/colleagues/benefits%22 target=%22_blank%22 rel=%22noopener%22%3EColleague Benefits Site%3C/a%3E%3C/u%3E.%3C/span%3E%3C/p%3E%0A%3Cp%3E%3Cspan style=%22font-size: 16px;%22%3EAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles%26rsquo; Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.%3C/span%3E%3C/p%3E%0A%3Cp%3E%3Cspan style=%22font-size: 16px;%22%3EWe back our colleagues with the support they need to thrive, professionally and personally. That%27s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.%3C/span%3E%3C/p%3E%0A%3Cp%3E%3Cspan style=%22font-size: 16px;%22%3EUS Job Seekers - Click to view the %26ldquo;%3Ca href=%22https://www.eeoc.gov/poster%22 target=%22_blank%22 rel=%22noopener%22%3E%3Cspan style=%22color: #0563c1;%22%3E%3Cu%3EKnow Your Rights%3C/u%3E%3C/span%3E%3C/a%3E%26rdquo; poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: %3Ca href=%22https://www.eeoc.gov/poster%22 style=%22color: #0563c1; text-decoration: underline;%22 target=%22_blank%22 rel=%22noopener%22%3Ehttps://www.eeoc.gov/poster%3C/a%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 16px;%22%3EEmployment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.%3Cbr%3E%3C/span%3E%3C/p%3E
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