Assistant General Manager (AGM) - Aloft Raleigh at The Bernstein Companies

Description

Are you ready to bring energy, leadership, and creativity to one of Raleigh’s most vibrant hotels? Located across from NC State University’s iconic Memorial Bell Tower, Aloft Raleigh is where modern design meets youthful spirit. Consistently ranked in the top 5% of Aloft Hotels worldwide for guest satisfaction, we’re looking for a dynamic Assistant General Manager (AGM) to join our leadership team.

As AGM, you’ll partner with the General Manager to oversee daily hotel operations, inspire and lead department managers, and deliver unforgettable guest experiences. You’ll play a critical role in driving revenue, managing expenses, building high-performing teams, and ensuring the hotel thrives as a destination for both locals and travelers.

What You’ll Do

• Lead and support department heads across Housekeeping, Front Desk, F&B, Sales, and Maintenance
   
• Champion guest satisfaction — turning challenges into opportunities to “wow” our guests
   
• Recruit, train, and develop talented associates while building a collaborative culture
   
• Ensure top-quality standards in rooms, food & beverage, and amenities
   
• Oversee budgets, financial performance, and cost-control initiatives
   
• Collaborate with sales and marketing to boost revenue and occupancy
   
• Act as GM in their absence, ensuring seamless operations and decision-making

Requirements

What We’re Looking For

• 3–5 years of hotel management experience, with at least 2 years in a leadership role
   
• A hands-on leader who knows how to balance strategy with daily operations
   
• Strong communication, organizational, and problem-solving skills
   
• Proven success in guest service excellence and team development
   
• Experience with budget management, revenue strategies, and hotel systems
   
• A passion for hospitality and creating memorable guest experiences
   

Why Join Us?

At Aloft Raleigh, we don’t just run a hotel — we create a social vibe and guest experience that stands out in the heart of the city. As part of TBC Hotels, you’ll have opportunities to grow your career in a company that values integrity, relationships, entrepreneurial spirit, legacy, and hospitality.

Perks include:

• Competitive pay + bonus potential
   
• Benefits package (medical, dental, vision, 401k)
   
• Hotel discounts & travel perks
   
• A vibrant workplace with a fun, forward-thinking team
   

Ready to take your career to the next level?
Apply today and join a team that’s reimagining hospitality in Raleigh.