Human Resources Manager at Northwood Investors
Northwood Investors · Charlotte, United States Of America · Onsite
- Professional
- Office in Charlotte
Job Description
Human Resources Manager - MGRHUMAN
Department: A&G
Reports To: Director of Human Resources
Northwood Overview
An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.
Job Overview:
The Human Resources Manager assist in leading the hotel's HR department. The ideal candidate will be a strategic thinker with a passion for people and a strong understanding of the hospitality industry. The HR Manager will be responsible for assisting in all aspects of HR, including recruitment, onboarding, training and development, employee relations, compensation and benefits, and ensuring compliance with labor laws.
Responsibilities:
- Talent Acquisition:
- Develop and implement effective recruitment strategies to attract and hire top talent.
- Screen and interview candidates to assess their qualifications and cultural fit.
- Conduct background checks and reference checks.
- Manage the onboarding process for new hires
- Employee Relations:
- Foster a positive and inclusive work environment.
- Address employee concerns and resolve conflicts promptly and fairly.
- Conduct performance reviews and provide coaching and feedback.
- Manage employee disciplinary actions, as needed.
- Training and Development:
Identify training needs and develop comprehensive training programs.
Deliver training sessions on various topics, such as customer service, safety, and compliance.
Track employee training and development to ensure compliance with company standards.
- Compensation and Benefits:
Administer compensation and benefits programs, including payroll, health insurance, and retirement plans.
Ensure compliance with all federal, state, and local labor laws.
Conduct salary surveys and make recommendations for salary adjustments.
- HR Operations:
Maintain accurate employee records and documentation.
Prepare reports on HR metrics, such as turnover rates and employee satisfaction.
Stay up-to-date on HR trends and best practices.
Qualifications:
- Bachelor's degree in Human Resources or related field.
- 5+ years of experience in HR, preferably in the hospitality industry.
- Strong knowledge of labor laws and regulations.
- Excellent communication and interpersonal skills.
- Proficiency in HRIS systems.
- Ability to handle confidential information with discretion.
Perks & Benefits:
- Medical, Dental, Vision
- Hotel Discounts
- Paid Time Off
- Employee Assistance program
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.
EEO and ADA Statements
The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
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