Carrier Sales Manager at Ecogistics

Description

TITLE: CARRIER SALES MANAGER

CLASSIFICATION: FULL TIME, EXEMPT

DEPARTMENT: OPERATIONS

REPORTS TO: DIRECTOR OF CARRIER SALES

JOB DESCRIPTION

The Carrier Sales Manager leads a team of Carrier Sales Representatives to deliver on the promise of providing outstanding service to all business partners. Carrier Sales Managers are highly skilled at finding carrier capacity, problem-solving, and mentoring Carrier Sales Representatives. 

Requirements

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Successfully manage, train, and develop a team of Carrier Sales Representatives to reach their full potential and meet goals.
• Identify, prospect and procure strategic carrier partners to run committed recurring lanes on existing accounts
• Source capacity for lanes identified from existing customer’s recurring opportunity lanes in Parade. 
• Hand off identified strategic carriers to CSR’s for building deeper carrier relationships
• Gain strong understanding of carrier network and needs and document booking behavior and preferences in Parade.
• Solicit participation of dedicating capacity for high traffic lanes and drive engagement for digital booking/routing guide activity via Parade. 
• Gather and distribute load information and assignments to ensure the proper handoff for the Carrier Sales Representatives to manage.
• Ensure Carrier Sales Representatives are building profitable and professional business relationships with carriers.  
• Oversee the smooth delivery of day-to-day operations activities within your team to ensure adherence to policy, outstanding service to all company business partners, and profitable growth.  
• Assists Carrier Sales Representatives with solving problems that arise or escalates to manager if necessary. 
• Actively participates as a team member to assist in supporting the business, including posting, building, dispatching, monitoring and obtaining paperwork for loads.  
• Facilitate daily huddles with immediate work group. 
• Provides quick, accurate, professional resolutions for pickup, transit and delivery-related problems. Remains steady under changing situations and collaborates with customer sales.
• Learns, follows, and enforces all company standard operating procedures and policies. 
• Remains fully informed of all rules and regulations, and other industry requirements and accurately applies this information when making transportation arrangements. 
• Maintains a high level of competency with all systems and support training of other team members as needed. 
• Takes prompt corrective action, while keeping immediate supervisor proactively and fully informed.
• Actively develop Carrier Sales Representatives and ensure skills and performance are meeting job expectations.
• Field after hours calls as assigned or as needed. 
• Meets or exceed goals for expected behaviors. Maintain a respectful, positive working relationship with all other company employees to foster and promote a cooperative and harmonious working climate that will be conducive to maximum employee morale, productivity, efficiency, and effectiveness. 
• Thrive in a high-paced and at times demanding or stressful environment.
• Able to meet or exceed productivity goals. 
• Maintain reliable attendance according to schedule and policy.
• Operate in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

REQUIRED COMPETENCIES

Sales Acumen - Ability to pitch long term value prop (sell lanes vs. loads)

People Management - Ability to foster development of CSRs

Collaborative - Contribute and deliver results as a team

Strategic Approach to Problem Solving - Evaluate big picture pros and cons

Solution Oriented - Design and execute solutions to facilitate growth

Organized - Polished communication skills (verbal and written)

Project Management - Ownership & accountability for success of initiatives

SUPERVISORY RESPONSIBILITY

This position has supervisory responsibilities. 

POSITION TYPE AND EXPECTED HOURS OF WORK

This is a full-time position, with scheduled work hours of 8:00 a.m. to 5:00 p.m. Monday through Friday. Hours of the office and days are Monday through Friday, 6:00 a.m. – 5:00 p.m. It is understood that this position must be responsive to needs after hours or on weekends.

TRAVEL

Less than 10% travel is expected for this position. 

REQUIRED EDUCATION AND EXPERIENCE

4-year degree (Logistics, Supply Chain, Business, Economics or related field preferred)

Minimum of 3 years of industry related experience (Transportation, Logistics, Procurement), 5+ years preferred OR equivalent experience.

Deep understanding of Carrier prospecting, sourcing and negotiation

Experience owning and executing initiatives

Associate degree or bachelor’s degree.

Experience in transportation or logistics industry.

EEO STATEMENT

Ecogistics provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. Ecogistics complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Ecogistics expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of Ecogistics employees to perform their expected job duties is absolutely not tolerated.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Pay Transparency

This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. The salary range for this position is $56,000--$84,000 per year. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job, education, and other job-related factors permitted by law. These and other criteria allowed by law are in place as the best non-discriminatory predictors of successful job performance. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, visions and dental insurance, and retirement.