Payment Posting Supervisor at XiFin

Are you interested in harnessing technology and AI to transform healthcare?

 At XiFin, we believe a healthier, more efficient healthcare system starts with strong financial and operational foundations. Our innovative technologies help diagnostic providers, laboratories, and healthcare systems manage complexity, drive better outcomes, and stay focused on what matters most: patient care.

We’re on a mission to simplify the business side of healthcare—and we know that mission takes people from all backgrounds and experiences. Whether you’re early in your career or bringing years of expertise, we welcome your perspective, your curiosity, and your passion. We value individuals who ask questions, challenge the status quo, and want to grow while making a real difference.

About the Role

The Supervisor, Payment Posting, will lead a team of Specialists to achieve the timely and accurate processing and posting of billing, statements, and payments. Reporting to the Manager, Payment Posting, you will use your knowledge of banking relations, lockboxes, and overall cash posting to help improve our customer processes to maximize payment posting functions.  This is a developmental leadership role. This position will be located at our office in Charleston, SC. 

How you will make an impact:

In this role, you’ll:

• Responsible for actively supervising the cash management-related processes; including posting cash and monitoring the multi-pay system, ensuring the accurate and timely production, and posting
• Analyze and resolve moderately complex electronic posting reconciliations and conduct reviews of own entry to prevent errors
• Identify root cause issues and effectively resolve complex misdirected payment issues; categorize error reasons, create, and execute to ensure process improvements are completed
• Provide enhanced training & assist staff with techniques to increase production, quality, and cash posting
• Provides periodic quality assurance checks and auditing of team’s work
• Organize workflow and ensure Payment Specialists understand their responsibilities, meet deadlines and productivity metrics 
• Manage all clearing accounts and undistributed cash accounts
• Understand contractual amounts, allowable amounts, patient responsibilities, and fee schedules

What you will bring to the team:   

We’re looking for someone with a growth mindset and a passion for learning. You might be a great fit if you:

• Are detail-oriented, organized, and proactive
• Communicate clearly and confidently, both in writing and in conversation
• Are eager to learn, ask great questions, and work with others to solve problems
• Possess the ability to translate technical concepts to a non-technical audience

Skills and experience you have: 

You don’t need to check every box. We will consider a combination of education and experience, including:

• BA/BS in Business, Finance, Healthcare, or a related field preferred
• 5+ years’ experience in healthcare finance/accounting industry, together with strong workflow management 
• Extensive "hands-on" experience and in-depth knowledge with Revenue Cycle electronic cash posting, reconciliation, medical billing cloud-based software, and working in a clearinghouse 
• Hands-on working experience in MS Excel
• Ability to consistently interact professionally at multiple levels within a client-oriented organization
• Flexibility and adaptability to change according to business needs
• Able to handle high volume case situations and maintain a positive attitude in a fast-paced environment
• Previous experience directly supervising or managing teams
• Advanced skill in MS Excel
• Must be willing to travel domestically up to 10%

Why XiFin?

We’re more than just a healthcare technology company—we’re a team that cares about people.
 Here’s a glimpse at what we offer:

• Comprehensive health benefits including medical, dental, vision, and telehealth
• 401(k) with company match and personalized financial coaching to support your financial future  
• Health Savings Account (HSA) with company contributions
• Wellness incentives that reward your preventative healthcare activities
• Tuition assistance to support your education and growth
• Flexible time off and company-paid holidays
• Social and fun events to build community at our locations! 

Pay Transparency

At XiFin, we believe in pay transparency and fairness. The expected annual salary range for this role is $60,000 to $70,000 based on your experience, skills, and geographic location.

Accessibility & Accommodations

We’re committed to providing an inclusive and accessible experience for all applicants. If you need a reasonable accommodation during the application process, please contact us at 858-436-2901.

Equal Opportunity Employer

XiFin is proud to be an equal opportunity employer. We value diverse voices and do not discriminate on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, disability, age, veteran status or any other basis protected by law.

Ready to apply?
We’d love to hear from you—even if you’re not sure you meet every qualification. If you're excited about the role and believe you can contribute to our team, please apply. Let's build something meaningful together.