Ticket Seller | Wings Event Center | PT at Greenleaf Hospitality Group
Greenleaf Hospitality Group · Kalamazoo, United States Of America · Onsite
- Junior
- Office in Kalamazoo
A Look Into Working at Wings Event Center
Working at Wings Event Center is an exciting opportunity to be part of a vibrant team that brings a variety of high-energy events to life, from thrilling hockey games to captivating concerts and community expos. Employees thrive in a dynamic, fast-paced environment where every day presents new challenges and experiences. Wings Event Center fosters a collaborative atmosphere, offering competitive benefits and opportunities for growth and development while ensuring that each team member plays a crucial role in creating unforgettable moments for guests. Join Wings Event Center and be at the heart of the action!
Responsibilities:What You’ll Be Doing
- Understand the functions and operations of the Etix System
- Sell all types of ticket orders and GHG gift cards in person at the ticket office
- Process group and other orders for all events held at the Event Center
- Check IDs and fulfill will call orders and incentive pick ups
- Maintain good customer relations and service
- Maintain accuracy in financial transactions
- Provide information to patrons regarding events, ticket policies, and arena facts
- Answer customer inquiries in person and over the phone
- Assist in enforcement of building policies and procedures for patrons
- Assist in sorting, logging, and returning lost-and-found items
- Attend staff training
What You Need for this Position
- Excellent skills in customer relations, communications and problem solving
- Cash handling experience
- Sales and customer service experience preferred
- Ability to work flexible hours including weekends
- Ability to work morning and afternoon shifts including some weekdays
- Able to sit or stand for long periods of time, up to 8 hours or more
- Able to stoop and bend
- Occasionally able to lift up to 40 pounds
- Able to comply with safety standards
What's in it for You
- Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
- Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
- 10% Discount on GHG outlets
- Parental Leave Program (Full-Time Option)
- 401K with 100% match up to 3% (Full-Time option)
- Medical/Dental/Vision (Full-Time option)
Top Reasons to Work With GHG
- We are one of the Nation's 101 Best and Brightest Companies to work for
- You’ll have the opportunity to work with a team that is fun, high-energy, and passionate
- You will utilize your skills and experience at amazing venue!