Quality Control Manager – 1st Shift at The Panaro Group

Our client is an employee-owned leader in creative packaging and display solutions, trusted by top brands, retailers, and e-commerce partners. With a blend of passion, innovation, and consumer insight, they help products stand out and sales take off. They bring products to life; powered by passion, driven by purpose.

The Quality Control Manager ensures consistent product quality across all facilities by leading inspection protocols, resolving non-conformances, and driving continuous improvement. This role oversees incoming, in-process, and final inspections, manages the QC Hold area, and collaborates cross-functionally to uphold manufacturing standards and customer expectations.

Responsibilities:

• Quality Operations & Inspection Oversight
  • Leads inspections at all production stages: incoming, work-in-process, and final release
  • Develops and manages sampling plans and inspection protocols
  • Ensures completeness and accuracy of inspection records
• Team Leadership & Training
  • Supervises QC staff across shifts and facilities
  • Trains team on inspection methods, defect criteria, and equipment use
  • Oversees calibration of inspection tools and lab instruments
• Product Non-Conformance Management
  • Investigates quality holds and defects
  • Leads Material Review Board (MRB) and product disposition
  • Partners with QA and Production on root cause analysis and rework
• Packaging & Labeling Verification
  • Oversees labeling, traceability, and packaging inspections
  • Ensures batch, lot, and expiration data are accurate and compliant
• Data Management & Reporting
  • Maintains inspection logs and dashboards
  • Reports defect trends, scrap rates, and acceptance metrics
  • Recommends process improvements based on inspection data
• Customer Credit Review & Complaint Support
  • Provides technical data for credit reviews and claim validation
  • Supports complaint investigations with inspection records
• Talent Development & Leadership
  • Builds and mentors a high-performing QC team
  • Assesses training needs and supports professional development

Qualifications:

• Strong grasp of quality control principles and inspection tools (e.g., AQL, micrometers)
• Proficient in defect tracking, dashboards, and ERP/QMS systems
• Effective leadership, training, and cross-functional collaboration skills
• Detail-oriented with excellent documentation and time management
• Strong problem-solving and root cause analysis capabilities

Education and Experience:

• Bachelor’s degree in Quality Assurance, Industrial Engineering, Manufacturing, or related field
• 6–10 years in quality control or manufacturing quality assurance
• 3+ years in a managerial role overseeing QC inspectors
• Experience in high-volume corrugated, flexographic, or digital printing environments
• Skilled in inspection planning, sampling, and non-conformance resolution

Other Requirements:

• Must be a U.S. citizen
• Travel: Frequent travel to facilities in Los Angeles area
• Physical Demands
  • Must be able to lift up to 50 pounds
  • Requires standing, sitting, walking, and color vision
• Pre-Employment
  • Candidates must successfully complete background and reference checks, a drug screening, and a physical exam prior to hire.

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