POLICE RECORDS SPECIALIST (EXTRA HELP) at City of Napa, CA

About the Department

• Collaborating: Working cooperatively with others to help a team or work group achieve its goals.
• Continuous Learning: Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
• Customer Orientation: Placing a high priority on the (internal or external) customer’s perspective when making decisions and taking action; implementing service practices that meet the customers’ and own organization’s needs.
• Initiating Action: Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.
• Managing Work: Effectively managing one’s time and resources to ensure that work is completed efficiently. 
• Quality Orientation: Accomplishing tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
• Work Standards: Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

Position Duties

• Interpret California Penal, Vehicle, and Government Codes, including the California Public Records Act.

• Perform recordkeeping tasks such as filing, indexing, copying, routing, and disseminating reports and data in compliance with laws and department policies.

• Review documents for accuracy and completeness; verify reports for Uniform Crime Reporting and FBI statistics.

• Enter and update data in criminal justice systems and the Records Management System (RMS); research case statuses and maintain court dispositions.

• Manage retention, purging, sealing, and destruction of records per legal and City guidelines.

• Provide information and assistance to the public, staff, and department personnel; handle non-emergency calls and direct inquiries appropriately.

• Sort and distribute citations and police documents; process subpoenas.

• Issue permits, collect fees, and balance cash receipts.

• Register, fingerprint, photograph offenders, collect DNA samples, and perform Live Scan fingerprinting.

• Log stolen, recovered, and towed vehicles; process criminal and traffic documents.

• Support special projects and provide court testimony as needed.

• Perform related duties as assigned.

Minimum Qualifications

Knowledge of: 

• Office practices and procedures including filing and the operation of standard office equipment.
• Correct English usage, including grammar, spelling and punctuation.
• Basic recordkeeping principles and procedures.
• Basic data processing principles and the use of word processing or personal computer equipment.
• Basic business arithmetic.
  
  

• Perform detailed office support work accurately.
• Ensure confidentiality of records/information according to laws, regulations, statute, and policies; organizing and maintaining office records and files.
• Prepare and maintain accurate and concise records and reports.
• Work under stress or in emergency situations.
• Organize and maintain office records and files.
• Communicate tactfully and effectively with people of diverse socio-economic and temperament backgrounds.
• Use initiative and sound, independent judgment within established guidelines.
• Operate standard office equipment.
• Prioritize work and coordinating several activities.
• Establish and maintain effective working relationships with those contacted in the course of the work.

• Equivalent to one year of office support experience which has included contact with the public. 
• Prior experience working with confidential and/or sensitive information and records.

• Possession at time of hire and continued maintenance of a valid California Class C driver’s license is required.  
• May occasionally work off-hours and weekend and holiday shifts. 
• Must be able to pass a detailed background investigation, including a polygraph examination. 

• Bilingual
• Experience in a law enforcement agency, including experience with a law enforcement records management system and/or CLETS.
• Possession of a P.O.S.T. Basic Records Certificate.

Other Qualifications

BACKGROUND INVESTIGATION: Candidates for the position of Police Records Specialist (Extra Help) are required to pass a background investigation in accordance with applicable law, regulation and/or policy. During the background investigation candidates are required to complete and submit a California Personal History Statement. The information that you provide in the Personal History Statement will be used in the background investigation to assist in determining your suitability for the position of Police Records Specialist (Extra Help). Additionally, for the position of Police Records Specialist (Extra Help), a polygraph is required prior to employment. Click here to review the State of California Personal History Statement. For additional information on the City of Napa's Police Department background process and hiring guidelines click here.

MISSION STATEMENT for the City of Napa
Rooted in public service, our mission is to grow a vibrant, sustainable community for all who live in, work in, and visit the City of Napa, through thoughtful leadership and dedication to excellence. 

CORE VALUES for the City of Napa

• Integrity - Consistently demonstrating the highest level of ethical conduct with accountability and pride.
• Service - Engaging in meaningful work to care for our community through resourceful dedication and humble actions.
• Inclusion - Creating a sense of ease and belonging through respect, acceptance, and mindfulness of our collective diversity.
• Collaboration - Working together with a shared purpose while respectfully considering all voices to achieve common goals, solutions, and greater outcomes.