Technology Support Specialist II (11603) at Berryessa Union School District

Located in the heart of Silicon Valley against the scenic northeast foothills of San Jose, California, Berryessa Union School District serves a vibrant community of approximately 45,000 homes. We provide education to around 6,000 students from kindergarten through eighth grade across 10 elementary schools and three middle schools. We are looking for dedicated professionals to join our team of over 850 certificated and classified employees, including teachers, administrators, and support staff. Our district is committed to excellence, offering challenging educational programs and a standards-based curriculum that drives our students to consistently achieve high scores on state and national tests. Our diverse student body, representing a wide range of ethnic and cultural backgrounds, benefits from a well-coordinated curriculum designed to help each individual reach their full potential and explore their interests. We also offer specialized programs in instrumental and choral music, the arts, physical education, and sports, ensuring comprehensive support for all students to become successful learners. We pride ourselves on our tradition of educational success and are seeking passionate and skilled individuals to join us in our mission. If you are committed to making a positive impact in education, we invite you to explore career opportunities with us and become part of a community dedicated to excellence.

Letters of recommendation/reference must have been written within one year and should come from at least one person in a supervisory capacity.

DUTIES: Under the general direction of the Manager of Technology Services provides technology support in the operation, maintenance and support of a computer network including all technology devices, software, and peripherals; installs and configures personal computer equipment and configure necessary software applications; performs related work as required; provides assistance, direction and training to users and school site staff; works at various sites to troubleshoot problems with servers, network equipment, computers, tablets printers and software; communicates with District and site support staff on technical issues. Assists in the basic maintenance, upgrades, and security of the District’s various Local Area Networks (LAN) including the wireless network. Maintains records on all computer installations and technology service requests; maintains equipment and software inventory.

QUALIFICATIONS:  Any combination equivalent to completion of the twelfth grade supplemented by training and/or coursework in computer and network operations. Associates Degree preferred but not required; and one year of computer related experience or any combination of experience and coursework in such areas as installation, configuration, troubleshooting, and repair of computer hardware, software and peripheral devices preferably in a networked environment. MCP/MCSE preferred but not required. Must have knowledge of methods, tools and equipment used in the installation and service of hardware and software; basic industry standard networking principles; administration and support of Google Apps for Education (GAFE). Must have the ability to determine appropriate action within clearly defined guidelines; work independently with little direction; meet schedules and time lines; maintain current knowledge of technological advances in the field. Must possess oral and written communication skills, interpersonal skills, tactfulness, patience and courtesy; ability to establish and maintain cooperative and effective working relationships with others  Additionally, a valid California Driver’s license, tuberculin clearance and criminal justice fingerprint clearances are required.

We are an Equal Opportunity Employer