easyJet Ground Crew- Ramp Agent at Worldwide Flight Services
Worldwide Flight Services · Edinburgh, United Kingdom · Onsite
- Junior
- Office in Edinburgh
Who are we?
We are Aviation Services, AS for short - proud Ground Handling Partner of easyJet here at Edinburgh Airport, and active in 10 Airports across Italy, UK and Malta. We handle all easyJet services in Edinburgh Airport, flying to over 40 destinations from Scotland’s capital. From serving guests through bag drop & boarding to handling their baggage and ensuring a safe, professional operation around the aircraft.
As a Ramp Agent you will provide assistance to the aircraft, its passengers and crew in the ramp area, using the tools provided. You will be expected to follow the procedures and safety measures established by the company for the different activities, with an objective of ensuring that every flight departs on time, without any safety risks for the aircraft, its crew, passengers, baggage and cargo, the airport workers, and the equipment and facilities.
We offer an hourly rate of £12.72 along with opportunities to progress your career with a global business.
Note this role is for a 37.5 hour per week contract worked on a shift basis of 6 days on, 3 days off.
Experience in a similar role is desirable, but not essential as full training is provided.
Driving license is mandatory.
We offer an hourly rate of £12.72 along with opportunities to progress your career with a global business.
Note this role is for a 37.5 hour per week contract worked on a shift basis of 6 days on, 3 days off.
Experience in a similar role is desirable, but not essential as full training is provided.
Driving license is mandatory.
Your main responsibilities on a day to day basis will be:-
- Maintaining the highest standards of safety and security at all times
- Using ground equipment such as belt loaders, aircraft steps and power units
- Loading & Unloading of passenger baggage
- Aircraft pushback and towing aircraft to different parts of the airport
- Performing aircraft cleaning activities such as cabin cleaning, waste removal, potable water and toilet services
- Fuelling, light maintenance and cleaning of the ground support equipment (GSE) and any other vehicles
- Transporting baggage & cargo to and from the aircraft
- Sorting baggage to ensure it goes to the correct flight
- Reporting any incidence related to the safety involving passengers, crew, staff, aircraft, baggage, cargo, facilities and equipment, quality of the service, airport security, health & safety and environment
- Proposing any action to improve the activity performance
- Ensuring the segregation and recycling of all materials used and residues
- Performing all the tasks described according the company requirements, training received and airport regulations
To be successful in this role you will need:-
- Obsessed with delivering outstanding customer service
- A clear, friendly and calm communicator
- Proud to present yourself well whilst upholding uniform standards
- Thrive under pressure and love the buzz of the airport environment
- Able to follow operational procedures
- Proactive, self-motivated and positive attitude
- Confident dealing with challenging situations
- This is not your normal 9 till 5 job. You will be required to do early and late shifts, including weekends so flexibility in working hours is critical
- A valid UK driving license is essential
Please note that successful candidates will be subject to a background check including a criminal record check, 5 year employment history and a drug & alcohol test.
Our Values
At Aviation Services, we are guided by five fundamental values that shape how we work and how we serve:
Customer Centricity
We serve our clients and their passengers with dedication, precision, and proactive attention. We strive to deliver consistently high operational standards and a safe, reliable experience. Without our customers, our mission would have no meaning
We serve our clients and their passengers with dedication, precision, and proactive attention. We strive to deliver consistently high operational standards and a safe, reliable experience. Without our customers, our mission would have no meaning
Integrity and Transparency
We act with fairness, respect, and transparency towards colleagues, partners, and stakeholders. We communicate openly and directly, always operating in compliance with regulations, our Code of Ethics, and our commitment to social responsibility
We act with fairness, respect, and transparency towards colleagues, partners, and stakeholders. We communicate openly and directly, always operating in compliance with regulations, our Code of Ethics, and our commitment to social responsibility
Accountability and Reliability
We take full responsibility for our actions, our decisions, and our impact on the organization. We work with professionalism, competence, and a strong service mindset, leading by example and contributing to continuous improvement
We take full responsibility for our actions, our decisions, and our impact on the organization. We work with professionalism, competence, and a strong service mindset, leading by example and contributing to continuous improvement
Safety and Protection
The safety of people, operations, and infrastructure is our foremost duty. We rigorously follow procedures, never cut corners, and speak up whenever we identify risks or non-compliant behaviours. Safety is everyone’s responsibility
The safety of people, operations, and infrastructure is our foremost duty. We rigorously follow procedures, never cut corners, and speak up whenever we identify risks or non-compliant behaviours. Safety is everyone’s responsibility
Team Spirit
We believe in the strength of teamwork. We collaborate constructively, value each other’s expertise, and build a working environment where respect, trust, and mutual support are the foundation of our shared success
We believe in the strength of teamwork. We collaborate constructively, value each other’s expertise, and build a working environment where respect, trust, and mutual support are the foundation of our shared success
