Platzhalter Bild

Client Advisor - Harrods Kids (London, GB) at Dolce&Gabbana® Clothing, Beauty, Casa and Food & Beverage

Dolce&Gabbana® Clothing, Beauty, Casa and Food & Beverage · London, United Kingdom · Onsite

Apply Now

We are currently looking for an experienced and proactive Client Advisor for our kids department based in Harrods.

As a Client Advisor, you will be the Brand ambassador and you will make sure to provide an excellent service to every customer.

Key Responsibilities

 

  • Tailor the client experience in order to elevate experience and impression of the brand
  • Support the Sale Staff performance providing mentoring and ensure smooth operations on the shop floor
  • Promote and sell products by identifying our international customers’ needs
  • Deliver outstanding customer service and build long-term relationship with customers
  • Maintain the store standards according to the guidelines.
  • Embody and transmit with passion the company projects through an effective product knowledge
  • Ensuring to build long lasting relationships with the clients using clienteling tools (i.e. Client Book or client ceremony instructions) and system (i. e. CRM)
  • Monitor the stock levels and support the activities of the Sale Staff
  • Support basic cash operations when necessary

 

Requirements

 

  • Fluency in English. Other languages are considered a plus
  • Minimum 3 years of relevant experience in luxury retail
  • Client Ceremony
  • Effective sale techniques
  • Store’s KPIs
  • Self-motivation with positive attitude and professional selling techniques
  • Good customers focus with strong presentation, interpersonal and communication skills
  • Strong team player

 

Apply Now

Other home office and work from home jobs