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Medical Billing Associate at Texas Tech University Health Sciences Center El Paso

Texas Tech University Health Sciences Center El Paso · El Paso, United States Of America · Onsite

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Position Description

Employee in this position are responsible for the maintenance of patient billing accounts and performing numerous related functions to accomplish this task; such as patient registration, insurance follow-up, financial screening of unfunded patients, answering patient billing inquiries, collection of unpaid balances and posting of payments in the Regional Campus Business Office. This position will also serve as a designated backup to the department's Section Coordinator. In this capacity, the individual will be responsible for providing continuity of operational oversight during the Coordinator's absence.

Travel Required

Up to 25%

Major/Essential Functions

  • Process ETM tasks by verifying benefits, updating account information, correcting edits, performing follow up on unpaid claims, billing or re-billing claims to appropriate payer source and appealing denied claims for Research programs, Grants, Government and other special programs.
  • Assist business office personnel with account questions.
  • Review and process correspondence by mail or via the HealthCare Link portal.
  • Submit Form A adjustment request for invoices requiring manual processing. Serves as the designated backup to the Section Coordinator, assisting with task delegation, facilitating coordination efforts, communicating updates, and supporting team members as needed. This role requires staying informed on current initiatives, departmental processes, and ongoing projects relevant to the Section Coordinator’s responsibilities.
  • Adhere to all TTUHSCEP policies, procedures and processes.
  • Personally demonstrate, display and act in accordance with TTUHSCEP values (Services, Respect, Accountability, Integrity, Advancement and Teamwork).
  • Remains current with all licensure, certifications and mandatory compliances and trainings required of this position.
  • Other duties and projects as assigned by Supervisor and/or Manager

Grant Funded?

No

Minimum Hire Rate

Compensation is commensurate upon the qualifications of the individual

Pay Basis

Hourly

Work Location

El Paso

Preferred Qualifications

  • Two year's experience in business office operations, preferably in the medical office field.
  • Knowledge of medical insurance terminology, proper phone etiquette, bilingual preferred English/Spanish.
  • Have the ability to interact and communicate effectively with a wide variety of people.
  • Experience working with Microsoft Word, Excel, medical practice management software programs, and navigation of insurance provider portals for verification of eligibility, benefits, claims status and appeals.

Campus

HSC - El Paso

Department

MPIP Account Quality

Required Attachments

Resume / CV, Transcript

Job Type

Full Time

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Job Group

Information and Records Clerks

Shift

Day

EEO Statement

All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

Required Qualifications

  • A minimum of a high school diploma or equivalent.
  • Two years of medical or general office experience OR Completion of related education or training and one year of experience.

Does this position work in a research laboratory?

No

Navy Enlisted Classification Code

YN, HM

Air Force Specialty Code

3A1X1, 4A0X1

Marine Military Occupational Specialty Code

0111

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.
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