Volunteer at Washington Regional Medical Center at Washington Regional Medical System

Description

Organization Overview, Mission, Vision and Values

Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 40 clinic locations, the region’s only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.

Position Summary

The position of a Washington Regional Medical Center Volunteer reports to the Volunteer Services Manager. This position is responsible for interacting with the organization’s internal and external community members in a supportive and positive manner. This position is responsible for upholding the Mission, Vision and Values of Washington Regional while serving in a variety of functions and performing various tasks throughout the Medical Center.

Essential Position Responsibilities

• Interact with internal and external community members in a positive and effective way.
• Assist with wayfinding throughout the Medical Center
• Assist with deliveries to patient rooms, as needed
• Provide a positive and engaging customer service focused experience through a variety of communication methods, including answering phone calls, emailing, or intersecting guests in-person
• Assist visitors in locating departments or patients, as needed

Qualifications

• Education:  High school diploma or GED, preferred
• Licensure and Certifications: N/A
• Experience & Skills:  Effective communication skills; ability to work in a variety of settings with a variety of personalities
• Work Environment: This position will spend 80% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs. This position will spend 20% of time sitting performing administrative tasks or creative activities.

Qualifications