Alabaster - Quick Lane Advisor - Full-time at Long-Lewis Auto Group

Job Description

Are you energetic, customer-focused, and passionate about delivering top-tier service? Long-Lewis is seeking a Quick Lane Advisor to serve as the essential link between our customers and service technicians. In this dynamic role, you will:

• Greet and assist customers with maintenance and light repair needs

• Clearly communicate recommended services and repair timelines

• Coordinate with technicians to ensure timely and accurate service

• Provide updates to customers and ensure a positive service experience

• Maintain accurate records of customer interactions, repair orders, and service recommendations

• Promote additional services based on vehicle needs and manufacturer guidelines

• Support a fast-paced, team-oriented environment focused on efficiency and customer satisfaction

Qualifications

• Previous experience in automotive service, customer service, or a related field preferred

• Strong communication and interpersonal skills

• Energetic, professional, and customer-first attitude

• Ability to multitask and stay organized in a fast-paced environment

• Basic knowledge of vehicle maintenance and repair terminology (training available)

• Proficiency with computers and point-of-sale systems

• Valid driver’s license and clean driving record

If you're ready to take your career to the next level in a role with excellent income and growth potential, we’d love to hear from you!