Logistics Manager at Data Business Equipment

GENERAL JOB DESCRIPTION

The Logistics Manager supervises and directs the individual day-to-day work activities of Logistics department personnel under the direction of the VP Technical Services & Logistics. They oversee all aspects of inventory management, including receiving, picking, packing, shipping, inventory control, reverse logistics, and safety. This role is also responsible for comprehensive management of the company’s fleet of vehicles including, planning, coordinating, evaluating, and administering all servicing, inventory management, equipment specification and procurement. This role is challenged to develop new tools and resources that increase efficiency, productivity and support the growth of our business. This position will develop and maintain extensive knowledge of logistics best practices and operating protocols while creating and implementing process improvements that increase efficiencies and customer satisfaction.

DUTIES & RESPONSIBILITIES

In order of importance – Include frequency (daily, weekly, monthly, quarterly, annually, etc.)

• Leading and directing the work activities of Logistics team personnel on a daily basis to ensure all relevant processes and procedures are followed and provides coaching and corrective action as needed.
• Maintaining DBE’s equipment and service parts inventory with a high level of accuracy, efficiency, cost-effectiveness, and organization while meeting the needs of our customers on a daily basis.
• Ensuring adequate staffing to meet business needs through proper scheduling and planning at all times.
• Evaluating, planning, allocating, and maintaining appropriate inventory levels in company warehouses, field stocking locations, and technician car stock inventories while ensuring cost efficiency and maintaining financial objectives.

• Managing the fleet of company vehicles, including vehicle procurement, maintenance, reporting, and lifecycle management.

• Planning, coordinating, and monitoring inbound and outbound shipments.
• Developing robust long-term relationships with suppliers and vendors.
• Leading projects that improve inventory optimization and create capacity expansion.
• Monitoring inventory and determining obsolescence for item disposition on a quarterly basis.
• Performing root-cause analysis of Logistics process failures and taking appropriate corrective actions as necessary.

• Selecting carriers and negotiating contracts and rates to improve service delivery and manage logistics costs in consultation with VP Technical Services and SVP of Service as needed.

• Under the direction of VP Technical Services, complete all additional special tasks and other projects as assigned.

SUPERVISORY RESPONSIBILITIES

• # of Direct Reports = 5
• # of Indirect Reports = 0

EDUCATION & TRAINING

• Bachelor's degree in Supply Chain, Logistics, Industrial Engineering, or a related field from an accredited institution, or an equivalent combination of education, certification, and relevant experience
• High school education required.

KNOWLEDGE & EXPERIENCE

• 7+ years’ experience in order management, production planning, scheduling, inventory control, manufacturing, or distribution operations in a multi-facility environment. APICS Certification preferred
• Experience with Warehouse Management Systems (WMS) a plus
• Thorough knowledge of processes and equipment.
• Excellent problem identification & follow through to issue resolution
• Demonstrates the ability to work well with a variety of individuals
• Demonstrates an understanding of automated distribution

SKILLS & ABILITIES

• Ability to create and maintain inventory reports
• Strong critical thinking skills with the ability to see the “big picture” and identify/forecast developing issues
• Exceptional customer service skills 
• Effective customer and co-worker communication, both orally and in writing
• Ability to effectively prioritize and manage time
• Possess the ability to manage and research assignments independently
• Exceptional organizational skills and the ability to handle multiple tasks concurrently

WORKING CONDITIONS

PHYSICAL DEMANDS/ WORK ENVIRONMENT

The physical demand and work environment characteristics described below represent the typical amount of time spent and conditions while performing the essential duties of the job.  Every attempt will be made to provide reasonable accommodations as necessary to enable individuals with disabilities to perform the essential functions.  Use the following codes:

C = Continuously (67% to 100% of workday)

F = Frequently (34% to 66% of workweek)

O = Occasional (1% to 33% of the workweek)

N = Never (0% of the workweek)

Physical Demand/         Work Conditions

Frequency

Physical Demand/     Work Conditions

Frequency

Sitting

F

Lifting

F

Standing

F

Sedentary (0 - 10 lbs.)

F

Walking

F

Light (11 - 25 lbs.)

O

Bending

F

Medium (26 - 50 lbs.)

O

Stooping

F

Heavy (51 - 74 lbs.)

O

Kneeling

F

Very Heavy (75 – 100 lbs.)

O

Climb Ladders

O

Dexterity

C

Driving

F

Eye/Hand Coordination

C

Reach Above Shoulder

F

Handling (holding, grasping, feeling)

C

TYPICAL NOISE LEVEL

 ☐ Quiet        ☒ Moderate     ☐ Loud

SPECIAL HEARING REQUIREMENTS

N/A

SPECIAL VISION REQUIREMENTS

☒ Close
 

☒ Color

☒ Distance
 

☒ Depth Perception

☒ Ability to Focus
 

☒ Peripheral Vision

PRIVACY

Employee will comply with both the letter and spirit of the laws governing the privacy of consumer information and DBE’s Privacy Policy and Procedures.

EEOAA Disclosure

This job description is not a contract for employment, either expressed or implied, between DBE and the job employee.  DBE or the employee may terminate the employment relationship at any time, for any reason. Data Business Equipment is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.