Vice President, Client Engagement & Analysis at CLS-Group
CLS-Group · London, United Kingdom · Onsite
- Professional
- Office in London
About CLS:
CLS is the trusted party at the centre of the global FX ecosystem. Utilized by thousands of counterparties, CLS makes FX safer, smoother and more cost effective. Trillions of dollars’ worth of currency flows through our systems each day.
Created by the market for the market, our unrivalled global settlement infrastructure reduces systemic risk and provides standardization for participants in many of the world’s most actively traded currencies. We deliver huge efficiencies and savings for our clients: in fact, our approach to multilateral netting shrinks funding requirements by over 96% on average, so clients can put their capital and resources to better use.
CLS products are designed to enable clients to manage risk most effectively across the full FX lifecycle – whether through more efficient processing tools or market intelligence derived from the largest single source of FX executed data available to the market.
Our ambition to make a positive difference starts with our people. Our values underpin everything that we do at CLS and define our working environment:
- Pivotal purpose
- Trusted guardian
- Targeted innovation
- Facilitate connections
- Delivering excellence
- Inclusive culture
Job information:
- Functional title – Vice President, Client Engagement & Analysis
- Department – Business Development & Client Experience
- Corporate level – Vice President
- Report to – Chief Growth Office
- Location - London
What you will be doing:
Working within the Client Engagement (CE) team this role will focus on creating client facing value add reports based on analysis of client data to support client engagement and product adoption, focused engagement with a number of key participants to deepen usage within certain products, alongside supporting our data product as required.
- Key data analyst supporting Client Engagement. Skilled at handling and analyzing large datasets. Proactively creating analysis and providing insights and practical useable outputs for market and client engagement to support the CGO and Client managers with key CE and market initiatives.
- Responsible for the creation, and input into, the quarterly strategic decks utilized by the CGO and regional Heads with key stakeholders at our members.
- Responsible for enhancing the CLSNet post go live bilateral runbook and managing day to day bilateral onboarding process across all new and existing participants including weekly client engagement with each relevant participant in conjunction with relevant client managers (as applicable) to broaden usage. Progress tracking and reporting.
- This role will also support and provide back up coverage for data product personnel
- Building relationships with day to day contacts at CLSNet participants (in conjunction with Client manager as appropriate). Advise and update on additional functionality and enhancements and ensure successful utilization of full capabilities for CLSNet across participants to drive enhanced revenue from existing clients.
- Responsible for the analysis of prospective client data and creation of the CLSNet analysis report to support further client adoption
- Ownership of the members quarterly strategic deck creation and process including liaising with relevant internal stakeholders to collate data inputs. In time, expected to provide ideation into the direction of the reporting.
- Opportunity to build out client facing materials other than those noted in order to facilitate product growth.
What we’re looking for:
- Strong analytical capabilities, and ability to represent data and produce in depth reports to benefit Client Engagement in targeting and broadening product usage and ecosystem initiatives and to support the wider organization
- Prior experience and knowledge of the FX market (2 years minimum)
- Strong written and verbal communication skills, including attention to detail, and high standards for work product.
- Strong excel and powerpoint skills
- Strong collaboration and partnership approach
- Understanding of the sales process
- Good relationship management skills
- Ability to successfully collaborate across teams and geographies
- Ability to proactively produce solution focused data reports
- Track record of successful execution
- Flexibility and willingness to learn a priority
- Ability to prioritise, schedule and work to deadlines
- Experience of working in an analytical role and dealing with large, complex datasets
- Experience working for financial market infrastructures, Member banks, CCPs or exchanges
- Ability to respectfully educate other departments on how CE functions and operates to ensure responsibilities are properly distributed amongst other departments
- Polite and personable
- Excellent communication skills and ability to develop strong collaborative relationships
- Excellent organizational skills and attention to detail
- Keen to succeed and goal orientated
- Self-starter
- Persistent, efficient and effective
Professional qualifications / certifications
- Bachelor’s or other relevant graduate degree desirable
Our commitment to employees:
At CLS, we celebrate diversity and consider this to be one of our strongest assets. We are committed to fostering an environment in which everyone feels comfortable to be who they are, and inclusion is valued. All employees have access to our inclusive benefits, including:
- Holiday - UK/Asia: 25 holiday days and 3 ‘life days’ (in addition to bank holidays). US: 23 holiday days.
- 2 paid volunteer days so that you can actively support causes within your community that are important to you.
- Generous parental leave policies to ensure you can enjoy valuable time with your family.
- Parental transition coaching programmes and support services.
- Wellbeing and mental health support resources to ensure you are looking after yourself, and able to support others.
- Employee Networks (including our Women’s Forum, Black Employee Network and Pride Network) in support of our organisational commitment to embrace and always be learning more about inclusivity.
- Hybrid working to promote a healthy work/life balance, enabling employees to work collaboratively in the office when needed and work from home when they don’t.
- Active support of flexible working for all employees where possible.
- Monthly ‘Heads Down Days’ with no meetings across the whole company.
- Generous non-contributory pension provision for UK/Asia employees, and 401K match from CLS for US employees.
- Private medical insurance and dental coverage.
- Social events that give you opportunities to meet new people and broaden your network across the organisation.
- Annual flu vaccinations.
- Discounts and savings and cashback across a wide range of categories including health and retail for UK employees.
- Discounted Gym membership – Complete Body Gym Discount/Sweat equity program for US employees.
- All employees have access to Discover – our comprehensive learning platform with 1000+ courses from LinkedIn Learning.
- Access to frequent development sessions on a number of topics to help you be successful and develop your career at CLS.
