Sports Bar General Manager at Graton Resort and Casino
Graton Resort and Casino · Rohnert Park, United States Of America · Onsite
- Senior
- Office in Rohnert Park
Position Summary:
The Sports Bar General Manager is the strategic and operational leader of the sports bar and restaurant, responsible for delivering an exceptional guest experience while driving profitability and maintaining brand standards. This role oversees all aspects of daily front-of-house operations, staff management, financial performance, and guest relations.
The Sports Bar General Manager is the strategic and operational leader of the sports bar and restaurant, responsible for delivering an exceptional guest experience while driving profitability and maintaining brand standards. This role oversees all aspects of daily front-of-house operations, staff management, financial performance, and guest relations.
The General Manager sets the tone for service excellence, cultivates a culture of hospitality and
professionalism, and ensures that every detail reflects the bar's commitment to quality. This position requires a dynamic leader with a deep understanding of guest service, strong business acumen, and the ability to inspire and manage a high-performing team.
professionalism, and ensures that every detail reflects the bar's commitment to quality. This position requires a dynamic leader with a deep understanding of guest service, strong business acumen, and the ability to inspire and manage a high-performing team.
Essential Functions:
1. Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
2. Perform responsibilities in accordance with all Company standards, policies, and procedures.
3. Execute all Food Operation Department responsibilities by enforcing Graton Resort & Casino's policies and procedures fairly among all Team Members and in accordance with company's negotiated union contract.
4. Lead and manage all restaurant operations to ensure consistent excellence in service.
5. Recruit, train, and develop staff to uphold service standards and foster a positive work environment.
6. Monitor financial performance, including budgeting, forecasting, cost control, and revenue growth.
7. Maintain compliance with health, safety, and sanitation regulations.
8. Collaborate with F&B leadership to ensure menu execution aligns with brand vision and seasonal
offerings.
9. Handle guest relations with discretion and professionalism, resolving issues promptly and graciously.
10. Oversee staff scheduling and station assignments, ensuring optimal floor coverage and operational flow while maintaining full compliance with Union agreements and labor regulations.
11. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. Duties and responsibilities can be changed, expanded, reduced, or delegated by Management to meet the business needs of the property.
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1. Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
2. Perform responsibilities in accordance with all Company standards, policies, and procedures.
3. Execute all Food Operation Department responsibilities by enforcing Graton Resort & Casino's policies and procedures fairly among all Team Members and in accordance with company's negotiated union contract.
4. Lead and manage all restaurant operations to ensure consistent excellence in service.
5. Recruit, train, and develop staff to uphold service standards and foster a positive work environment.
6. Monitor financial performance, including budgeting, forecasting, cost control, and revenue growth.
7. Maintain compliance with health, safety, and sanitation regulations.
8. Collaborate with F&B leadership to ensure menu execution aligns with brand vision and seasonal
offerings.
9. Handle guest relations with discretion and professionalism, resolving issues promptly and graciously.
10. Oversee staff scheduling and station assignments, ensuring optimal floor coverage and operational flow while maintaining full compliance with Union agreements and labor regulations.
11. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. Duties and responsibilities can be changed, expanded, reduced, or delegated by Management to meet the business needs of the property.
