Facilities Supervisor at Keystone Pacific Property Management

Description

Keystone Pacific Property Management, LLC is a prestigious Homeowners Association Management firm headquartered in Irvine, CA, with offices throughout Northern and Southern California, Colorado, and Idaho. Since 1982, we have led the way in providing superior customer care for our clients in planned-unit developments, condos, mixed-use, commercial, new project developments, large-scale onsite communities, and master-planned community associations. 

We have excellent opportunities for an experienced Facilities Supervisor to join our amazing environment with an opportunity for continuous growth and development, please read on below!

Summary: Responsible for directing, overseeing, and leading the maintenance and facilities team of the community. Reports to the onsite General Manager and participates in a variety of projects and works with contractors/vendors. Establishes and implements systems and procedures to manage daily operations and maintenance of the facilities effectively and efficiently.

Why Join Keystone? 

Keystone is a company dedicated to empowering our team members to improve people’s lives beyond expectations. We set ourselves apart by providing an excellent level of service to our team members and clients. 

We provide an environment for people that nurtures leadership, promotes personal success, and rewards those who exceed expectations. 

We are thrilled to share that Keystone is officially certified as a Great Place to Work! This recognition reflects our commitment to fostering a positive, open feedback, and supportive work environment where everyone can thrive. We invite you to learn more about what makes Keystone special by checking out our certification details here.

What We Offer:

• Competitive Salary 
• Work-Life Balance
• Opportunities for Career Growth
• Training and Mentorship from Successful Leaders in the HOA Industry
• Support for Continued Education
• Cell Phone Stipend 
• Mileage Reimbursement 
• Medical (HMO and PPO), Dental, and Vision
• Flexible Spending Account
• Pet Insurance
• Pre-Paid Legal 
• Employer Paid Basic Life/AD&D Insurance 
• Voluntary Life and Short-Term Disability Insurance
• Free Employee Assistance Program
• 401(k) Retirement Plan with Company Match
• Financial and Health/Wellness Education
• Bereavement and Mandated Leave of Absence Applicable 
• PTO  
• 12 Paid Holidays (Floating Holiday/Half Days/Early office closure before certain major holidays)

Requirements

Essential Job Duties and Responsibilities:

• Responsible for supervising and directing team members to achieve results. Provides guidance and direction to ensure overall departmental success. 
• Participates in the hiring process by interviewing potential team members and selecting those that best meet staffing needs. Onboards and trains new hires. 
• Follows all Human Resources policies and is knowledgeable of company policies and applicable employment and labor laws and ensures compliance within the team. Ensures staff receives required training and attends mandatory meetings. 
• Ensures team members have current knowledge of processes and procedures to provide satisfactory client service. Keeps staff informed about policy updates. 
• Monitors and develops team member performance, including supervision, scheduling, planning, employee engagement, and retention. Provides regular feedback, coaching, and performance evaluations while administering disciplinary action when needed. 
• Along with General Manager, makes merit decisions within budget and/or established guidelines and reviews, monitors, and approves timecards for accuracy. 
• Adheres to applicable safety standards and ensures that team members do the same. 
• Acts as Project Manager for various projects and contractors, handling competitive bids and Requests for Proposals (RFPs). 
• Oversees daily and ongoing maintenance within the community, including maintenance-related work orders and invoices. 
• Works in concert with the General Manager, maintenance manager, staff, and resident directors. 
• Ensures repair and maintenance of all community facilities, buildings, amenities, and systems, including HVAC, plumbing, electrical, roofing, lighting, IT/telecom, gate access, pools, sports courts, and storm drains. 
• Manages the maintenance department budget, tracking expenses, and ensuring cost-effective solutions. Oversees accounting for maintenance credit card, Home Depot accounts, and other financial transactions. 
• Prepares and submits the monthly maintenance report for review by management and board members. 
• Coordinates insurance claims related to property damage or maintenance issues and works with vendors for timely resolution. Ensures compliance with city codes and HOA regulations, submitting permits and required documentation for facility projects. 
• Oversees fleet maintenance, ensuring proper service schedules for maintenance vehicles. 
• Tracks inventory of tools, equipment, and supplies, ensuring availability while managing costs. 
• Monitors and evaluates long-term maintenance planning, including replacement schedules for major systems such as HVAC, roofing, and irrigation. 
• Oversees fire protection maintenance, including sprinkler inspections, extinguisher tag updates, and hood system servicing, as well as compliance for water systems, well water testing, drinking water filtration, and backflow testing. 
• Directs maintenance and servicing for HVAC systems, plumbing, water heaters, grease traps, and security gate access systems. Ensures timely upkeep of pool services, including inspections, cleaning, and chemical management. 
• Manages pest control and termite prevention for the clubhouse and other community facilities. 
• Oversees dance floor maintenance, radio compliance, and FCC licensing renewals. 
• Ensures storm drain cleaning and compliance to prevent blockages and maintain infrastructure integrity. 
• Oversees AED device maintenance and compliance, ensuring functionality and required inspections. 
• Directs roof inspections, maintenance, and preventative care. 
• Supervises court maintenance to ensure playing surfaces are in good condition and properly serviced.
• Practices and adheres to Keystone’s Core Values, Mission, and Vision.
• Any additional job duties as required by supervisor.

Qualification Requirements: 

• Possess excellent leadership competencies, qualities, and experience
• Project management experience
• Experience in preparing scope of work and RFP for various projects
• Knowledge in all facets of maintenance and facilities equipment
• Excellent verbal and written communication skills. 
• Organizational skills and the ability to prioritize
• Ability to communicate with residents, co-workers, and management in a professional and courteous manner
• Strong proficiency in Microsoft Suite programs (Word and Excel).
• Must be able to multitask and have strong organizational skills.
• Strong presentation skills. Ability to communicate effectively and efficiently in a public setting.
• Must have a valid driver’s license and maintain clean MVR.

Education and/or Experience:

• Minimum of 3 years of supervisory experience
• 2 or more years of experience working in a maintenance related role.
• High School Diploma or GED required

Work Environment:
The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Ability to sit and stand for extended periods of time.
• Ability to reach, grasp, hold, bend, twist, pull, tug and push.
• Must be able to lift up to 50 lbs.
• Ability to drive within the community. 

We invite you to view our LinkedIn, Instagram, and Facebook to get an inside look on what Keystone is all about! Check out our website at www.kppm.com. Click on “Careers” and stay connected!

Reasonable accommodation will be provided for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system, send an email to [email protected] for assistance. Please include a description of your requested accommodation, your name, and contact information. Note: This email address is not for general employment inquiries. Keystone will not respond to inquiries that are not related to accessibility of the on-line application system by individuals with disabilities.

Keystone Pacific Property Management, LLC is an equal opportunity employer. All applicants will be subject to a Background Check.