Quality Engineering Manager at Zone 5 Technologies

The Quality Engineering Manager position provides quality leadership and has full responsibility for Zone5Technologies Quality regarding the Quality Management System (QMS), customer satisfaction, regulatory compliance, for product life cycle from Product development, New Product Introduction, Production, Supply Chain to Product Support.

The incumbent must be a proven effective quality leader with exceptional interpersonal skills, sense of urgency, demonstrated performance results and a continual improvement mindset.

This role involves working closely with engineers, production technicians, and operations teams to support multiple programs and value streams.

Tasks and Responsibilities: 

• Maintain our AS9100:D Quality Management System.
• Develop and implement processes to ensure compliance with industry standards and regulations.
• Directly lead and manage functional quality organization on a day-to-day basis to meet all Aerospace AS9100:D Quality Management System requirements.
• Lead Advanced Product Quality Planning (APQP) within Product Development/ New product Introduction Process by integrating organization, industry, and customer quality requirements into new design development projects.
• Effectively manages the supply base quality performance over the lifecycle (selection, qualification, management, monitoring and measurement). Ensure that the quality of purchased materials meets requirements and comply with applicable regulations.
• Establish a zero-defect culture by leading the deployment and continuous improvement.
• Ensure the effectiveness of measurement and monitoring systems to achieve improvement in business key metrics and quality processes key metrics.
• Develop and implement a quality organizational structure capable of supporting the strategic initiatives and lead the efforts to integrate quality into development of short and long terms business plans. Establish proactive business impact, planning, budgeting, resource allocation, leadership techniques, and coordination of people and resources for quality function.
• Lead effort to define and train employees on root-cause analysis and problem-solving tools to identify effective corrective actions/process improvements.
• Establish collection and analysis systems of statistical data to predict trends that will affect improvement of product quality.
• Analyze and resolve customer complaints and field reliability issues. Coordinate product and component failure analysis. Drive corrective action, and inspection of all program hardware to J-STD-001 and IPC610 and documentation and supplier quality improvements.
• Analyze data and metrics, patterns, and opportunities for process optimization.
• Supervise Quality Inspection.
• Provide guidance and support on quality-related matters.
• Stay current with industry trends, regulations, and best practices in quality management.

Minimum Qualifications:

• 5+ years Quality assurance experience in the defense, space electronics or high-end aerospace industry; additional Automotive experience is a plus.
• Work experience as a Manufacturing Quality Manager.
• Strong understanding of Quality Management Systems (QMS) and AS9100
• Experience with advanced product quality planning in high reliability product development/ new product introduction.
• Experience with DCMA, DLA.
• Experience with electronics manufacturing methods including IPC-610, IPC-620, and IPC J-STD-001.
• Experience with quality audits (internal and external).
• Highly organized with faultless attention to detail.
• Proven communication skills and the ability to build strong working relationships.

Education/Certification:

• Bachelor’s degree in engineering (EE, ME, MSc., Chem) from an accredited institution

Ideal Qualifications:

• Strongly preferred experience with APQP tools – Process flow Diagram, FMEA, Control Plan, MSA, Process Capability, SPC
• Preferred AS9100 Auditor experience, Six Sigma Black Belt, ASQ CQM, CQE
• Preferred experience with Lean and Six Sigma methodologies.
• Technical writing.

Expected outcomes:

• Within 3 months: Lead the creation and updating of quality control documentation and Quality Management processes. In addition, coach peers on quality related duties and tasks.
• Within 6-12 months: Establish yourself as a subject matter expert of Zone 5 quality standards and own the leadership role of company-wide improvement initiatives such as AS9100 certification and Quality Management System implementation.