Solution Engineering Manager at Indiana Health Information Exchange
Indiana Health Information Exchange · Indianapolis, United States Of America · Remote
- Professional
The Indiana Health Information Exchange (IHIE) is one of the nation’s largest health information exchange organizations. IHIE has been around for over a decade, with its roots dating back 30 years. As a not-for-profit HIE, we enable hospitals, physicians, laboratories, payers, and other health service providers to avoid redundancy and deliver faster, more efficient, higher quality healthcare to patients in Indiana. Today, by making information available to approximately 50,000 healthcare providers in Indiana and neighboring states, we deliver services that make a real difference in health and healthcare.
Indiana Health Information Exchange’s (IHIE) Solution Engineering team develops technologies that directly impact the quality, safety, and efficiency of healthcare. We are seeking a Manager of Solution Engineering with expertise overseeing developers as they perform design, development, implementation, maintenance, and support of full-stack applications. This position will focus on supporting development teams by managing standards and best practices, advising on technical approach, clarifying requirements for projects, and setting forward-looking architectural direction for IHIE’s application development strategy.
Summary: Works closely with the IHIE Developers, Product Owners, Support/Integration Teams, and partners to implement application functionality and integrations. This role will exercise strong management, organization, analysis, design, and troubleshooting skills across multiple systems and teams.
Job Function Risk Level 3: Privileged User with Access to PHI
Essential Functions:
Essential functions include the following. Other duties may be assigned.
- Team Management
- Responsibility for day-to-day oversight and management of application developers
- Establish personal & team goals based on company objectives
- Create personal, team goals and roadmaps based on multi-year goals and company goals
- Evaluate performance and deliver feedback via regular one-on-one meetings and reviews
- Facilitate inter-team and intra-team communication, collaboration, and cooperation
- Define training plans to advance developers’ skillsets
- Own job descriptions, hiring for open positions, and identifying future resource needs
- Promote growth of team members through new experiences and challenges
- Active participation in meetings with partner organizations, consultants, and vendors
- Drive technical strategic planning, organizing product/team roadmaps, and project execution
- Application Development Management
- Hands-on involvement with troubleshooting, analysis, and design tasks assigned to the team
- Participate in Scrum rituals to facilitate development team’s work efforts
- Establish and enforce code standards & best practices throughout the SDLC phases
- Audit Unit Testing & Peer Review output, and improve code quality through new approaches
- Oversee code management, package promotion, and build/deployment processes
- Advise on security aspects and remediate code, configuration, and permissions issues
- Coordinate with other development teams & resources on technical strategy
- Investigate requests and elicit detailed requirements, root cause, or workflow specifics
- Produce technical implementation recommendations, plans, and designs for n-Tier applications, often by collaborating with teammates or stakeholders from other departments
Requirements:
IHIE Attributes:
- Adaptability and flexibility in a rapidly changing environment
- Proven self-starter and self-motivated
- Ambitious spirit – brings fresh ideas to the table and finds creative solutions to problems
- Positive attitude with outstanding communication and listening skills
Education:
- Bachelor’s degree in computer science or a related field from an accredited university, plus two years of experience; or a master’s degree in computer science or a related field
Experience:
- 2+ years of Application Development Team management experience, or Technical Team Lead responsibilities with motivation to pursue a management career path
- 4+ years of experience with Java application development frameworks, tools, and processes
- 4+ years of experience with application data integration via secure Web Services and API integration
- 4+ years of experience with software analysis, troubleshooting, design, development, and testing
- 4+ years of experience with structured query language (SQL) and relational databases
- 4+ years of experience with relational data modeling, schema design, and query optimization
Preferred:
- Experience in a HIPAA regulated environment or with health data
- Experience with the Agile and/or Scrum methodologies
Skills/Characteristics:
- Strong communication, relationship building, and managerial skills
- Proven success designing efficient, scalable, and maintainable software solutions
- Experience with working across multiple application development or operations teams
- Ability to learn new and complicated technologies, techniques, tools, and business processes quickly
- Experience handling demanding projects and juggling multiple priorities
- Demonstrated servant leadership, hands-on management, and supervisory skills
- Adaptability and flexibility in a rapidly changing environment
- Passion for innovation
- Strong desire to address complicated business opportunities with technology
- Ambitious and determined to move forward regardless of obstacles
- Comfortable working in a remote or hybrid environment and managing time effectively.
Benefits:
In exchange for your drive and Solution Engineering experience, we offer an excellent benefits package including medical/dental/vision, 401(k) matching, 20 days PTO your first year plus 9 company paid holidays, very casual work environment and dress code, and a dynamic, fun-loving company culture!
