- Senior
- Office in Mechelen
We are Rydoo!
A global fintech scale-up on a mission to make spend management the easiest part of your day.
For too long, managing expenses has been a tedious, time-consuming task. Rydoo is changing that. Our intuitive, user-focused app, powered by smart OCR technology, helps businesses save time and money with just a few clicks and photos.
We’re not just building software; we’re rethinking how spend management should work. With a product-first mindset, a passion for great UX, and a commitment to innovation, we’re empowering thousands of companies, and their people, to work smarter every day.
RYDOO IN A SNAPSHOT
- Ambitious international team (150+ Rydoo’ers and growing)
- 33 nationalities speaking over 15 languages
- 6 offices across 3 continents
- Easy-to-use spend management app available on iPhone and Android
- Supporting over 10,000+ clients and 1 million+ users worldwide
- 4.4 employer score on Glassdoor
About the Role
As a Technical Expert, you will be at the forefront of helping enterprise customers achieve seamless system integration and long-term success. You’ll drive impact by understanding each customer’s business context and guiding them through all integration-related topics, from planning to execution.
- Drive impact by understanding each customer’s business context and guiding them through all integration-related topics.
- Lead enterprise-level technical integration projects, defining roadmaps, coordinating multidisciplinary teams, and managing stakeholders’ expectations.
- Manage customer transitions from legacy operations to modernized, integrated workflows, ensuring adoption and long-term success.
- Collect and incorporate customer feedback on project results
- Set up and maintain integrations using iPaaS or unified API solutions.
- Collaborate cross-functionally with sales, customer success, and engineering teams.
- Work with customers’ and prospects’ finance teams to translate technical concepts into clear, value-driven solutions
- Work with customers’ and prospects’ IT teams to make complex integration needs tangible and actionable
- Support technical onboarding for large enterprise customers
- Troubleshoot and resolve complex integration issues, acting as the escalation point for technical challenges.
Requirements
- 2+ years of experience delivering and supporting integrations across enterprise systems (ERP, HCM, etc.)
- Strong understanding of integration processes and best practices.
- Proactive learner with a strong drive for continuous improvement.
- Ability to communicate complex technical integration topics to both technical and non-technical audiences.
- Skilled at quickly understanding customer context, analyzing challenges, and proposing effective, solution-oriented approaches.
- Strong communicator with proven customer-facing or consulting experience.
- Knowledge of SSO, SFTP, and API integrations.
- Demonstrated ownership, accountability, and ability to drive projects forward.
- Effective team player with strong analytical and coordination skills.
- Bonus: Familiarity with expense management software and iPaaS tools.
- Languages: Working proficiency in English (C1+); additional languages are a plus.
Benefits
Next to our amazing team, informal & international company culture and our mission to become the #1 spend management tool in the world, we offer some nice benefits that make working at Rydoo even more fun:
- A competitive package, including salary and benefits
- Meal vouchers of €8 per day
- #RydooHybrid work policy: decide for yourself where you work most efficient
- #RydooOnTour: our international mobility program that gives employees the possibility to temporarily relocate to one of the countries we have a Rydoo office.
- Professional freedom and a flexible work environment
- Upskilling through training and coaching programs
- Regular company and team events
- Wonderful international team with more than 33 different nationalities
- Spectacular onboarding program for all new Rydooer’s
- Free drinks, fruits & snacks to provide you with all the energy to do your job + the occasional afterwork drink and great parties (believe us 😉)
- Permanent contract
Check us out
LinkedIn: https://www.linkedin.com/company/rydoo
Glassdoor: http://bit.ly/2UujjWJ
Instagram: https://www.instagram.com/rydoo/
YouTube: https://www.youtube.com/channel/UCTZYj7vm_ZcsGFL18...
Life at Rydoo Blog: https://www.rydoo.com/resources/blog/life-at-rydoo...
Join Rydoo and leave your mark on the future of Expense Management – Ready to join?
