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Sr Customer Service Rep at Lincare

Lincare · Tallahassee, United States Of America · Onsite

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This employee supervises all Customer Service functions of order entry while abiding by the procedures set forth by management.

Job Responsibilities:

  • Assists the Customer Service Supervisor in the supervision of all Customer Service Personnel
  • Actively participates in the training of all Customer Service personnel including new hires
  • Monitors the flow of orders to and from the Customer Service Department
  • Deletes, correct, or re-enters patient orders as deemed necessary
  • Monitors phone calls to confirm the proper telephone techniques used by Customer Service Personnel
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