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PD Support Specialist at Complete Home Care

Complete Home Care · Fort Lauderdale, United States Of America · Onsite

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Description

Private Duty Support Specialist  

Position Summary: Supports the Business Office Manager and clinical leaders in maintaining accurate and timely back office, clerical, and select business office support functions.     

ESSENTIAL FUNCTIONS: Reasonable accommodations may enable individuals with disabilities to perform essential functions. 

  •  Receives and relays messages for assigned interdisciplinary team staff. 
  •  Supports the organization’s customer service program by promoting and maintaining a responsive, knowledgeable, and accessible approach to all customer contacts. 
  •  Under the direction of the Business Office Manager and with the Team Assistants, maintains assigned MD orders management and tracking systems with accurate/up-to-date information. Utilizes the EMR tracking, sign-out, and check-in process for all MD order management. 
  •  Sorts and distributes communications promptly; collects and forwards correspondence; copies/faxes information. 
  •  Assists with supply maintenance by anticipating requirements, stocking items, and delivering supplies to workstations. 
  •  Assists with document control in a timely and efficient manner.   
  •  Is cross-trained on all Team Assistant position responsibilities and duties and fulfills these duties when needed. 
  •  Performs other activities as assigned.  

Requirements

MINIMUM QUALIFICATIONS

  • High school diploma, experience in computer processing preferred.
  • Above average word processing/data entry skills.
  • Knowledge of medical terminology.
  • Excellent communication skills, ability to be flexible, and work well with others.
  • Ability to maintain confidential information.
  • Environmental/Working Conditions:
  • Sitting, standing, and walking are required.
  • Ability to handle stressful situations in a calm and courteous manner at all times.
  • Requires working under some stressful conditions to meet deadlines and Agency needs.
  • Works under a variety of conditions in facilities and offices.
  • Available to agency personnel in person or by telephone during the Agency operating hours and possibly after hours for emergencies.
  • Some exposure to unpleasant weather.
  • The home base will be at the Company Support Center
  • Reliable transportation and auto liability insurance.
  • Computer and basic office equipment.

This description is a general statement of required essential functions performed regularly and continuously. It does not exclude other duties as assigned.

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