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Starbucks Supervisor at Rivers Casino at Rivers Casino

Rivers Casino · Pittsburgh, United States Of America · Onsite

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Job Posting: Starbucks Supervisor at the Rivers Casino

Position Summary: The Starbucks Supervisor at Rivers Casino is accountable for overseeing Barista activities during shifts, ensuring adherence to company policies, and delivering exceptional guest service.

Responsibilities:

  • Supervise Baristas, ensuring adherence to established company policies and exceptional guest service.
  • Maintain effective inter-shift communication and collaboration with back-of-the-house supervisors.
  • Ensure appropriate staffing aligned with projected volume and budgetary guidelines.
  • Communicate changes in policy and procedure to team members promptly.
  • Monitor guest flow, communicating labor needs during peak and slow periods.
  • Aid in the training of new team members.
  • Uphold stringent cleanliness and sanitation standards.
  • Ensure sufficient inventory in the work area.
  • Foster fair and consistent treatment of all team members.
  • Perform any other duties assigned by department leadership.

Qualifications:

  • Preferably possess prior supervisory experience.
  • Previous experience in a high-volume restaurant setting is preferred.
  • Exceptional interpersonal communication skills in English for effective interaction with guests and team members.
  • Demonstrated ability to make sound judgments under pressure.
  • Cooperative, helpful, and friendly demeanor, with a well-groomed appearance.
  • Must be able to attain and maintain certification in “Serv-Safe” (Food Sanitation Management).
  • Ability to comprehend and communicate Material Safety Data Sheets to team members.
  • Team player with flexibility to work varied shifts, including holidays.

 Certifications:

  • Obtain a Pennsylvania Gaming License. Rivers Casino will assist in the application process and pays the fee associated with the gaming license.

 Physical Requirements:

  • Prolonged periods of standing and walking.
  • Frequent bending, twisting, and reaching.
  • Must be able to lift up to 50 pounds at times. 

The above duties and responsibilities are representative. Full job descriptions are available upon hire.

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