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Consumer Loan Specialist at None

None · Gurnee, United States Of America · Onsite

$37,356.00  -  $62,254.00

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SUMMARY: Assist with all aspects of consumer loan processing in addition to general office management.

 

ESSENTIAL FUNCTIONS: 

  • Inputs, processes and analyzes phone, internet and Lending Solutions Inc. (LSI) auto, personal and Visa applications
  • Processes and distributes instant approved loans
  • Handles loan denials and mails Notice of Adverse Action for Visa
  • Processes event tickets
  • Processes relationship manager requests
  • Performs Visa functions to include maintenance, opening of accounts, respond to incoming Visa tickets, answering member inquires and returned statements
  • Audits all Visa/Consumer loan applications for accuracy and reports findings to Consumer Loan Manager
  • Assists with title processing, questions and calls
  • Prepares documents for review and imaging
  • Answers and processes member inquiries regarding transactions, maintenance and status of their loan
  • Assists members with State National inquiries
  • Processes GAP claims
  • Processes disability/life claims
  • Actively cross-sells and promotes credit union products and services
  • Other duties as may be assigned 

QUALIFICATIONS:

  • Education Required:  High School Diploma or equivalent (GED) 
  • Experience Required: One (1) year of customer service or retail sales experience 
  • Experience Preferred: Two (2) years of customer service experience in the processing of consumer loans and visa
  • Knowledge, Skills and Abilities (KSAs):
  • Ability to perform job functions independently 
  • Ability to work as part of a team
  • Ability to verbally communicate effectively with internal and/or external members
  • Ability to use computers and job-specific technology/software efficiently 
  • Maintains confidentiality 
  • Performs responsibilities with composure, quality and accuracy under stress of deadlines/requirements

The base pay for this position is $17.96 to $29.93 per hour. In specific locations, the pay range may vary from the range posted. Click here to learn more about ALEC and our benefits.

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