Human Resources Generalist at Metronet

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Join the Future of Connectivity with Metronet and Vexus!

Are you ready to launch your career with one of the nation’s fastest-growing fiber-optic powerhouses? Welcome to Metronet and Vexus, where we don’t just build networks; we build communities.

Recently, Metronet acquired Vexus, and effective January 1^, 2025, all Metronet and Vexus associates will be combined into one organization:  Metronet.  The Vexus brand will remain during the transition.

Human Resource Generalist

As a Human Resources Generalist, you will support the day-to-day transactions and policy administration relating to all phases of the associate life cycle activities.  This position requires the initiative to understand our industry and operations to develop and recommend integrated solutions as it pertains to employee relations, policies, procedures, and guidelines. The ideal candidate will need to maintain a high level of customer service while balancing associate needs in a fast-paced, growing company. It is critical for this position to act as a catalyst for change while ensuring consideration is made for the downstream implications of decisions as they relate to applicable employment law, policies or culture is expected.

ESSENTIAL JOB FUNCTIONS:

• Meet departmental goals and objectives that effectively align with the business/strategic plans.
• Assist in evaluation of reports, decision and results of department in relations to established goals. Recommend new approaches, policies and procedures to continually improve efficiency of the department and services performed.
• Work closely with management and associates to develop working relationships, build morale, increase productivity and retention, and drive sustainable culture initiatives.
• Administer the performance management that elevates performance and drive alignment across the company.
• Administer the associate annual engagement survey and other supplemental surveys to support to associate experience.
• Develop and design associate development programs to support current and future organizational needs that drive company culture and initiatives.
• Strengthen the associate experience by ensuring associates are aware of and effectively utilize information, programs, resources, and tools related to their development.
• Using data analytics, develop methods of measuring associate experience and satisfaction to align with organizational goals.
• Collaborate with the Associate Resources Business Partners and department leaders to identify specific work situations requiring associates to better understand changes in policies, procedures, regulations, and technologies.
• Coordinate with the Talent Development department to research, design, develop, and procure learning and development programs directed toward improving associate skills and knowledge that align with business needs.
• Assist leaders with building talent development strategies in partnership with the Talent Development team and Talent Operations.
• Serve as a strategic partner in driving organizational change management.
• Conceptualize and develop tools and internal communications to support programs.
• Diagnose organizational problems or potential problems and identify solutions and interventions that boost team success, engagement, and performance.
• Lead, measure and manage project execution and project performance using appropriate systems, tools and techniques.
• Collaborate and develop a trusted partnership with management on Human Resources related issues.
• Leverage employee relations knowledge to ensure HR services are compliant with laws, regulations and company policies.
• Facilitate new hire orientation and training as needed.
• Maintain associate information, personnel records and HR files. Process associate data in the HRIS, create and maintain associate reports.
• Collaborate with other HR team members and leverage their expertise in delivering and implementing functional initiatives.
• Communicate, facilitate and champion AR programs and company-wide initiatives such as associate engagement and recognition.
• Protect interests of associates and the company in accordance with company policies and governmental laws and regulations.
• Assist with associate event planning.
• Serve as back up to all HR functions as needed.
• Other job-related duties as requested

JOB QUALIFICATIONS AND REQUIREMENTS:

• Bachelor’s degree in human resources, Business Administration or related discipline.
• 2-3 years of progressive experience in Human Resources positions.
• Demonstrated experience with HR program design and implementation, including with talent management programs and associate engagement surveys.
• Knowledge of EEO, ADA, FMLA, HIPAA, COBRA and other federal, state and local employment related law.
• PHR, SPHR, SHRM-CP, or SHRM-SCP certification desirable.
• HRIS and UltiPro experience is preferred.
• Willingness to work as a team and independently.
• Must be legally authorized to work in the U.S.

ADDITIONAL JOB REQUIREMENTS:

• Demonstrated ability to work independently with minimal supervision and to successfully complete multiple tasks in required time frames.
• A collaborative, confident and assertive style with the ability to proactively build strong trusting relationships and employ influencing strategies to gain support and achieve results and common goals.
• Excellent consulting and conflict management skills. Ability to prepare for and participate in difficult conversations. Strong interpersonal skills and good judgment to manage sensitive and confidential matters.
• Exceptional follow-through and attention to detail. Timely and accurate execution of administrative HR responsibilities and compliance activities.
• Excellent time management and organizational skills. Must have the ability to multi-task and work in a fast-paced environment, re-prioritize based on business demands coupled with a strong sense of urgency.
• Is self-directed and motivated. Take the initiative to identify and anticipate needs and make recommendations for implementation.
• Proficient use of MS Word, Excel, and Power Point.
• Excellent written and verbal communication skills, an effective and active listener and have effective interpersonal, persuasive, and analytical skills.
• Able to work on a flexible schedule depending on the needs of the business. Occasional availability in early mornings and evenings to accommodate a 3-shift operation may be required.
• Up to 25% travel is required to support remote sites and attend business meetings as needed.

Join us and find out what it means to love your career!

At Metronet, we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders in fiber-to-the-premise TV, voice, and internet services, we’re not just focused on expanding our networks—we’re focused on enriching the lives of those we serve.

We value our associates because they are the cornerstone of our success. By joining the Metronet family, you’re stepping into a rewarding career in technology with a company dedicated to your growth and success. We’re in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders.

Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match with immediate vesting. Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere.

Discover more with Metronet — a company where your success builds stronger communities, and your future is limitless.

Metronet is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran

Pay Range - $50-$60k/yr.

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