Universal Community Banker II at First Commerce Bank
First Commerce Bank · Lakewood, United States Of America · Onsite
- Professional
- Office in Lakewood
Starting Salary: $18.50 per hour. (negotiable dependent upon experience)
Basic Qualifications
Education/Training: High School Diploma or equivalent with at least one year of cash handling experience.
Skill(s): Proficient in English, reading, writing, and grammar skills; proficient analytical and mathematics skills; proficient communication, interpersonal relations, and customer service skills; proficient PC skills including working knowledge of Microsoft Excel, Word, strong team player.
Experience: A minimum of one (1) to two (2) years of related experience is required.
Essential Duties
- Performs various duties to support the paying, receiving and relationship function of the branch office of which the following are illustrative:
- Greets and serves customers in a friendly and courteous manner.
- Identify, develop, expand, and manage consumer and business account relationships, concentrating efforts on meeting customer needs for financial products.
- Identify customers with additional profit potential and develop action plans to expand these relationships.
- Addresses customer questions and concerns; refers to appropriate internal resources for resolution. Act with integrity, demonstrate adaptability, work commitment, and maintain a positive performance in all situations.
- Actively participate in ongoing training. Cross-train to perform duties necessary to assist customers when management is not present.
- Assist with the daily operations of the branch including reporting, audits, ATMs, coin machines and the main cash vault.
- Assist in monthly branch audits including teller cash audits, vault cash audit, ATM audit, Teller Recycling Machines audits.
- Process a variety of routine and complex transactions including but not limited to account opening and closing, processing deposits, withdrawals, loan payments and transfers.
- Position requires flexibility and willingness to travel to other locations/branches within your region and to adapt to schedule changes during the workday to include evenings and Saturdays or Sundays.
First Commerce is dedicated to providing people, businesses, and communities in our markets with high quality products and services with superior customer service. We provide products and services through secure, user-friendly technology and customer friendly locations. Our relationships are founded in our desire to be responsive to the financial needs of our customers in an atmosphere of personal attention, professionalism, trust, integrity and fairness. First Commerce prides itself on maintaining personal communications beginning with the Board of Directors.
First Commerce Bank is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law.