- Junior
Inbound Sales Representative
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Training starts: September 17, 2025 Training Hours: 9:00 a.m. - 5:30 p.m. EST Production Hours: TBD NO WEEKENDS! Location: Work at Home | |
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About The Inbound Sales Representative:
The Inbound Sales Representative will convert inbound calls into sales. Our agents will answer an incoming call from a new appliance buyer to register their manufacturer warranty which opens the discussion to “upsell” them to our client's warranty, which their manufacturer's warranty will not cover. The sales agent then also attempts to sell the warranty products to the customer’s other appliances in the house.
Responsibilities:
Answer inbound calls, register appliance registrations, and upsell customer on appliance extended warranty.
Ability to clearly promote, convey benefits and sell client product(s)
Establish, develop, and maintain positive rapport with customer
Ability to probe and discover customer needs to then propose product offer that meets customer’s needs
Ability to articulate and build rapport with customers
Ability to “Upsell” customers
Additional benefits