Service Tech Lead-LSS (RME-I required) at Vallen Distribution, Inc.

Position Summary:

Put your maintenance and repair skills to good use at Vallen as a Lead Service Technician focused on Life Safety Services in the Vallen Safety Services Group. In this position, you will install and/or inspect, test, and maintain (ITM) life safety systems and equipment for established customers on a scheduled basis.

Essential Job Duties and Responsibilities:

• Provide quality of service to our customers. Assist assigned HTS technicians with proper training in Vallen standard operating procedures.
• Providing customer service in the area of installation and/or ITM of Life Safety Systems. Including, but not limited to: Fire Extinguishers, Fire Alarm and Detection Systems, Gas Detection Systems, Foam Systems, Dry Chemical Systems, Clean Agent Systems, Special Hazard Systems and Water Based Systems.
• May also have job coordination responsibilities in the absence of a Technician Lead if assigned by the supervisor/manager for specific jobs or customers.
• May lead other technicians within area of expertise.
• May be responsible for interacting with the customers to coordinate job activities.
• Responsible for ensuring all documentation associated with assigned tasks is filled out accurately, completely & turned in for proper invoicing.
• Ensures all required copies provided to the customer upon servicing equipment.
• Knowledgeable of all regulatory standards pertaining to assigned duties, i.e., State, OSHA, and NFPA regulations, etc.
• May be responsible for Parts & Equipment requests for specific assigned jobs.
• Maintaining accurate inventories related to job and maintenance orders.
• Always exhibit safe work practices.
• Assist shipping and receiving, unloading trucks, checking in merchandise, matching purchase orders to sales orders & distributing to sales associates for processing.
• May include the use of company provided assets such as but not limited to: Company Vehicle, Inventory, Safety Equipment, Laptop, BR Scanner, Test Equipment, Tools, Radio, Cell Phone, Fuel Card and/or Credit Card.
• Associates are required to maintain proper care of all assets as defined by Vallen policies.
• May have immediate supervision over a tech service unit.