Logistics Coordinator - Ingredients at ZFS Inc

Job Summary:

Responsible for providing customer service and administrative support for Merchandisers involved in trading feed ingredients.

Essential Duties and Responsibilities:

• Manages and maintains relationships with current buyers, suppliers, and third parties. 
• Negotiates freight rates and deliveries with various vendors/customers. 
• Inputs and maintains company specific data.
• Maintain accurate freight rates, carrier documents and establish new carrier relationships as needed.
• Assists in trouble shooting, customer relations and problem solving for all parties.
• Serves as the first point of contact by answering telephone, texts, and emails and correctly distributing these to appropriate parties.
• Establishes and maintains effective communication with all parties using a variety of social media devices and techniques.
• Works with merchandisers on changes with customer/commodity needs.
• Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety requirements.
• Provides a “Customer Service” attitude when interacting with internal and external customers while accomplishing work, production, and achieving quality standards.
• Maintains a clean, orderly, and safe workstation/environment at all times.
• Other duties as assigned.

Supervisory Responsibilities:

• This position has no supervisory responsibilities.

Education and Experience:

• Education: High School or Equivalent
• Experience: 2-5 years in Logistics Scheduling

Knowledge, Skills, and Abilities:

• Basic knowledge of supply chain, including common obstacles and effective solutions.
• Knowledge of inventory management.   
• Exceptional negotiation skills.
• Excellent customer service and client relations skills.
• Excellent problem solving and analytical skills with attention to detail.
• Ability to prioritize tasks and meet deadlines.
• Excellent time management skills.
• Strong communication skills, both written and verbal.
• Ability to work in a fast-paced environment.
• Ability to work independently as well as collaboratively within a team.
• Ability to enter data and work accurately and efficiently with detailed transactional information. 
• Proficiently working with various software programs. 
• Ability to maintain good attendance habits. 
• Abide by all relevant SOPs as per Company policy as they are related to the position covered by this Job Description. 
• Abide by the company’s safety, quality, environmental, and HR policies at all times.  

Physical Demands and Work Environment:

• Regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell.
• Required to stand and walk and occasionally climb or balance and stoop, kneel, crouch, or crawl.
• Able to climb up and down stairs.
• Must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
• Is occasionally exposed to fumes, or airborne particles and outside weather conditions. The noise level in the work environment is usually very quiet.