Tuscumbia - Service Advisor - Full-time at Long-Lewis Auto Group

Are you great at helping people and staying organized in a fast-paced environment? Long-Lewis of Tuscumbia is looking for a qualified and motivated Service Advisor to be the main liaison between our customers and technicians. You'll help diagnose vehicle concerns, explain service options, and keep customers informed every step of the way.

This role is all about clear communication, building trust, and making sure every customer has a smooth and positive service experience.

Job Description:

• Be the main point of contact for customers in the service department

• Understand and clearly explain vehicle concerns and service needs

• Keep customers updated on repair progress, costs, and timelines

• Recommend necessary repairs and routine maintenance with confidence

• Work closely with technicians to ensure the job gets done right

• Focus on delivering excellent customer service and building long-term relationships

Job Qualifications:

• High school diploma or GED

• At least 1 year of experience in a dealership or busy service center

• A valid driver’s license and clean driving record

• Strong communication and customer service skills

• Ability to multitask and stay calm under pressure

• Basic automotive knowledge (GM/Chevrolet experience is a plus!)

• A professional, positive attitude and a team-player mindset

If you enjoy helping people, solving problems, and working in a team-focused environment, we’d love to meet you!