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Customer Care Associate at Binson's

Binson's · Brighton, United States Of America · Onsite

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🚨 Now Hiring: Customer Care Associate

📍 Location: 455 E Grand River Ave #206, Brighton, MI 48116

🕗 Schedule: Monday–Friday | 8:00 AM – 5:00 PM

At Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place.


🚀 The Role: Customer Care Associate

To support patients by assisting with the selection and purchase of medical supplies, while providing exceptional customer service in a friendly and professional environment. This includes processing transactions, managing inventory, and ensuring all orders are accurately generated with proper documentation and insurance verification.


🔍 What We're Looking For

  • High School Diploma or equivalent 

  • Friendly, outgoing communicator who loves connecting with people

  • Skilled with point-of-sale (POS) systems and inventory software—tech-savvy is a plus!

  • Super organized with a keen eye for detail

  • Compassionate and always focused on making customers feel cared for


🛠 What You’ll Be Doing

  • Welcome patients and visitors with a warm smile and professional vibe

  • Help customers find the perfect medical supplies tailored just for them

  • Obtain written prescriptions from physicians, verify insurance coverage, and generate accurate orders to ensure a smooth and timely patient experience

  • Share helpful info on product features and how to use them confidently

  • Quickly and kindly handle questions or concerns—making every experience a great one

  • Process sales smoothly and securely, handling cash, cards, and insurance like a pro

💡 Perks & Benefits

  • Competitive pay đź’°

  • Full benefits: Medical, Dental, Vision & Life Insurance 🏥

  • Paid time off + floating holiday 🌴

  • 401(k) Retirement Savings Plan đź’¸

  • Training and growth opportunities 🚀

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