Relationship Manager I at Computershare Business Support Services Private Limited
Computershare Business Support Services Private Limited · Wilmington, United States Of America · Hybrid
- Junior
- Office in Wilmington
Location- Wilmington, DE, St. Paul, MN or Columbia MD (Hybrid)
This is a hybrid position primarily based in the Wilmington, St. Paul or Columbia office. We’re committed to your flexibility and wellbeing, and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working.
We give you a world of potential
Computershare Corporate Trust (CCT) is a division within Computershare responsible for providing trustee and sophisticated agency services for private and public companies, investment bankers, asset managers, government agencies and other financial institutions.
A role you will love
Asset Backed Securities (ABS) is part of Computershare Corporate Trust (CCT). ABS is a leading service provider to non-mortgage sectors, ABS provides trust services, cash and information processing, backup servicing and safekeeping to clients participating in the following markets: securitization, warehouse/conduit programs, secured financings, asset based transactions and Life Settlements.
Some of your key responsibilities will include:
• This individual will be responsible for developing and maintaining strong customer relationships for large and critical/complex accounts.
• Ongoing administration of accounts in accordance with applicable documents, state and federal law, and internal policies and procedures.
• Providing primary client contact, proactive communication and consultation, and coordination with internal partners for the effective delivery of CCT products and services;
• ensuring customer satisfaction through designing and implementing a relationship plan that meets customer needs.
• Duties include representing CCT in developing and maintaining client relationships; selling and promoting CCT products and services to existing clients;
• contractual document review, negotiation, and management of BSA/AML activities including periodic review; manage outstanding fee receivables, negotiate the supplement/amendment process.
• Participate in in-person client visits.
• May participate in closing of deals.
What will you bring to the role?
Ability to work well with individuals at all organizational levels inside and outside of CCT. Ability to work independently, make decisions and instruct others. Ability to collaborate and work well with a team. Strong organizational skills with the ability to prioritize. Ability to read and interpret legal documents. Excellent written and oral communication skills. Detail oriented. Prior relationship/client management experience. Strong analytical skills. Good PC skills including MS Excel. MBA/CPA/Finance degree or comparable experience in a Corporate Trust or related environment. Certified Corporate Trust Specialist (CCTS) Certification.
Other key skills required for the role include:
• Minimum of 5 years of financial services, trust services or account management required
• Strong analytical skills with high attention to detail and accuracy
• Experience reading and interpreting complex legal documents
• Ability to work independently, proactively, innovatively, and creatively, while exercising sound judgment
• Preferred experience in Delaware Statutory Trusts and/or Longevity/Life Settlement Products.
Rewards designed for you
• Paid parental leave, flexible working and a caring and inclusive culture.
• Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.
• Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.
• Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.
• And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit https://www.computershare.com/corporate/about-us/join-our-tem/us-candidate-handbook
• Compensation. The typical base pay range for this role is $67,000- $85,000. This base pay is a national average and may not be applicable to all locations.
