Product Manager at StrongMind, Inc.

**Must be able to work onsite Monday-Thursday at Location is Chandler AZ**

Position Summary

As a Product Manager at StrongMind, you will play a crucial role in leading complex projects and driving product initiatives across various departments, including UX, product marketing, product development, and curriculum development. You will be responsible for delivering actionable insights based on the needs and requirements of our users, customers, and both internal and external stakeholders. You will oversee and execute various phases of product management, from development and design to analysis and communication of results. You will champion data-driven decision-making in all phases of product development, including discovery, design, launch, and ongoing customer use. You will advocate for our product initiatives both within and outside the company, enabling teams to understand and address user needs effectively. You will play a key role in identifying opportunities for product improvement and development. Join our dynamic and collaborative team to make a real impact with your passion for product management!

Primary Duties and Responsibilities

• Manage multiple complex product tasks independently, ensuring projects are delivered on time and meet quality standards.
• Lead development team ceremonies, ensuring productive outcomes and alignment with product goals.
• Own backlog management and iteration planning, writing and refining user stories and acceptance criteria.
• Prioritize tasks to align with product goals and stakeholder needs, proactively identifying, communicating, and mitigating risks.
• Remove blockers independently or coordinate solutions with the team, providing clear and regular updates on Epic progress to stakeholders.
• Facilitate effective communication within and across channels and teams, representing the customer for the development teams effectively.
• Collect, analyze, and integrate user feedback and industry knowledge into the development process, ensuring a deep understanding of the product, user needs, and industry landscape.
• Develop comprehensive problem statements that reflect deeper interactions and value creation, engaging in iterative cycles of problem definition, hypothesis testing, and validation.
• Map out epics and their components to ensure alignment with customer needs and business objectives, leading discovery sessions to identify complex problems.
• Incorporate data from various sources (e.g., website metrics, app interactions) into problem analysis, using initial data to validate problem statements and refine customer needs.
• Analyze KPIs to measure the impact of product changes and improvements, continuously championing research-informed decision-making.
• Work closely with UI/UX designer on product design and experience.
• Serve as “voice of the customer” with delivery teams, representing the customer’s perspective throughout the Software Development Lifecycle.
• Be influential and collaborative in finding the best solution with team members. 

Specific Job Skills/Abilities

• Strong understanding of product management methodologies and proficiency in using research and analysis tools.
• Proficiency in executing all phases of product management.
• Comfortable driving teams and management to decisions; willing to push-back for information and answers.

Company-wide Skills, Abilities, and Expectations

• Communicate clearly and professionally in both written and verbal form
• Maintain a high level of customer service with both internal and external customers
• Maintain a professional code of conduct, including professional language, actions, and attire
• Maintain confidentiality of matters pertaining to clients and co-workers
• Acknowledge and accept direction from company leadership
• Demonstrate willingness and desire to work and collaborate with clients, co-workers, and the general public
• Prioritize work and handle multiple tasks while working independently
• Remain organized and plan effectively
• Work well under pressure, pay attention to detail, meet deadlines and deal with difficult situations while maintaining composure, professionalism, and a positive attitude.
• Examine data analytically, showing excellent reasoning and problem-solving skills as it relates to continuous improvement
• Commit to professional and personal growth
• Embrace a culturally diverse environment
• Adapt to change while conveying professionalism
• Meet quantitative and qualitative performance expectations and requirements
• Display candor about one’s own opinions with the ability to commit to a final decision even when in disagreement

 Education/Training

• Passion for education is a must; experience in Ed-Tech is beneficial but not required
• Bachelor’s degree or equivalent experience
• Experience in an agile environment
• Shipped at least one mission-critical application in the last 2 years
• Experience with mobile applications is beneficial, but not required

Perks, Benefits & Culture You’ll Love:

Wellness, Your Way
From an on-site gym and yoga room to flexible work options (select roles), we believe your well-being fuels your brilliance.

Unplug for the Holidays
A fully paid holiday week off at Christmas—because rest isn’t a luxury, it’s essential.

Culture That Celebrates You
Champion spotlights, legendary milestone awards at 10, 15, and 20 years, and community service hours that let you give back with heart.

Open, Honest & Human
Quarterly Town Halls keep our communication transparent—and real.

Vibes & Good Times
Think team cookouts, fun treats, and social events that actually make you want to show up.

Solid Benefits, Real Support
Medical, dental, vision, Unlimited PTO, and voluntary benefits—we take care of the people who make the magic happen.

Your Voice Matters
We’re constantly evolving, and that includes how we support, celebrate, and invest in our people.

Additional Info:

We welcome all qualified candidates eligible to work in the United States.  At this time, we are unable to sponsor visas.

We are proud to be an Equal Opportunity Employer and provide consideration to all applicants regardless of race, religion, color, sex, gender, national origin, age, veteran status, marital status, or disability protected by law.

Environmental Conditions: Collaborative open environment, office environment