Operations Student Leads – (Service Desk and Maintenance) Internal Hire at Open Positions
Open Positions · Saint Paul, United States Of America · Onsite
- Office in Saint Paul
Position Title | Operations Student Leads – (Service Desk and Maintenance) | ||||||
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Team | Finance & Administration | Date | 08/25/2025 | ||||
Position Status | Exempt | X | Non-Exempt | ||||
Reports To | Director of Operations | Grade |
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Operations Student Leads provide leadership, training, communication, and support while acting as the main liaison for work assignments and communications between Operations leadership and student workers. Support is divided between two distinct yet mission-critical areas. The Service Desk and Maintenance teams. |
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Service Desk: Team The Service Desk serves as the central point of contact for students, faculty, staff, and alumni who are on campus. It is the public face of Luther Seminary. This position leads the Service Desk team, providing scheduling, training, and daily staff triage for student workers and themselves. The majority of work in this position will be performed on regularly scheduled shifts in addition to meetings, event support requirements, and an occasional need to fill in for workers who are unable to work their shift. This position will receive an additional $ 2.50 per hour. Specific duties will vary based on the assigned shift and the campus schedule, but primary responsibilities are as follows
Maintenance Team The Maintenance Team is the focal point for providing and maintaining a clean, healthy, safe, and attractive work environment for all of Luther Seminary’s guests, Students, Staff, and Faculty. The Maintenance team provides the following services in support of Luther Seminary's mission
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Operations team workers are accountable to the Director of Operations but may report to and take direction from other Operations department staff as designated by the Director |
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To perform this job successfully, an individual must be able to perform the primary job responsibilities with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this description at any time without notice. |