Part Time Residential Assistant at Riverstone Communities
Riverstone Communities · Cocoa, United States Of America · Onsite
- Junior
- Office in Cocoa
Why Join Us?
- Salary: $14.00-$17.00 per hour
- 401(k) retirement plan, with a company match
- 11 Paid Holidays Off (prorated based on average amount of hours worked), which includes getting your birthday off
- Paid Time Off (PTO)* and Wellness PTO
- A schedule that is flexible to your needs and the needs of the property
- Ongoing training and internal growth opportunities
- The ability to provide feedback in many different forms to many different people
- A workplace that CARES about their team members, where you aren’t just a number in the organization, but a person who is treated with respect and can openly share their ideas to make the workplace better
This Part Time Resident Assistant position includes, but is not limited to:
- Part Time Hours - 20 Hours Per Week, 4 hours per day. Work hours Monday through Friday, between 9am-5pm. You can work with the Property Manager to determine your set schedule (within the 8 hour time block of 9-5) prior to starting.
- Issue resident violations daily and follow up with correction of the violations weekly based on home standards
- 90% being outside (in all weather conditions) in the community inspecting homes - 10% in office completing administrative work
- Exceptional face to face resident customer service, ability to discuss violations in detail
- Firm with company policy and processes
- Ensure 100% resident compliance with all community rules and regulations
- Ensure 100% compliance with all resident violations
- Reach a 95% customer satisfaction rate
- Maintain an organized and productive office space 100% of the time
Part Time Resident Assistant Position Requirements:
- Bilingual in Spanish Preferred
- 1-2 years of experience within customer service, preferably in compliance related matters
- Ability to be very active - walking, bending, standing and lifting up to 50 pounds.
- Executes on tasks efficiently and meets necessary deadlines
- Strong attention to detail
- Sets high standards for themselves and for our residents
- Strong written, oral, interpersonal communication skills, including telephone skills/etiquette
- Willingness to learn new computer platforms to get the job done
- Willingness to read and understand rules and regulations and standards of the community and company
Ready to make a difference? Apply now and start a fulfilling career with us at Riverstone Communities!