Distribution Manager at Novo Health Services

Get to know us:  NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.

We are seeking an experienced Distribution Manager to lead distribution and logistics operations at our Miami facility. This role is critical in overseeing delivery operations, warehouse management, inventory control, and ensuring timely, compliant service to healthcare clients across the region. The ideal candidate will be a hands-on leader with strong expertise in logistics, operational excellence, and people management.

• Oversee all warehousing and distribution activities, including inbound and outbound logistics.

• Ensure compliance with safety, regulatory, and environmental standards while maintaining daily operational efficiency.

• Lead and optimize the transportation network, coordinating deliveries and pick-ups across multiple clients.

• Implement best-in-class inventory and loaner kit management processes.

• Manage subcontractor relationships to ensure performance, safety, and cost effectiveness.

• Provide financial oversight of distribution operations, supporting cost control and budgeting.

• Drive continuous improvement projects (CIP) and promote green logistics initiatives.

• Lead and mentor the distribution team through structured training, coaching, and performance management.

• Collaborate with Sales, Operations, Quality, and Finance to ensure smooth workflows and accurate inventory planning.

• Conduct and lead physical inventories, ensuring ERP system accuracy.

• Recruit, onboard, and develop distribution center personnel.

• Monitor KPIs, cycle counts, and logistics data to improve performance and service levels.

• Ensure customer satisfaction through timely issue resolution and high service

Qualifications

• Bachelor’s or Master’s degree in Logistics, Engineering, Finance, or related field.

• 8–10 years of experience in distribution, supply chain, or logistics management (preferably high-volume service or industrial environment).

• Proven leadership experience managing cross-functional warehouse and distribution teams.

• Strong analytical and organizational skills with a focus on process efficiency and cost control.

• Proficiency with ERP systems and advanced MS Excel skills.

• Bilingual (English and Spanish, written and verbal) strongly preferred.

• Valid driver’s license and willingness to travel locally as needed.

• Experience driving a lift and managing chemical storage.

• Industry experience in laundry, healthcare, or service logistics preferred.

• Familiarity with sustainability practices and green logistics initiatives.

• Lean Six Sigma or similar continuous improvement certification is a plus.

• Experience with fleet management tools and transportation routing software.

What we can offer you as a full-time associate:
Competitive pay
Paid Holidays
Paid Time Off Program (PTO)
401(k) w/Employer Match
Flexible Spending Account (FSA) 
Health Savings Account (HSA)
Medical, Dental, and Vision Programs
Basic Life/AD&D Insurance
Long-Term Disability (LTD)

Why work for Novo Health Services? 

NOVO Health Services strives to be the employer of choice in the hospital sterile and hygienically clean linen industry. To do that, we provide a safe, positive work environment where our associates experience tremendous growth and related opportunities for advancement. 
Complete an on-line application at www.novohealthservices.com!
All applicants will be considered for employment without attention to race, color, sex, sexual orientation, gender identity, national origin veteran, or disability status. We are proud to be an equal opportunity workplace and an affirmative action employer. Drug-Free Workplace.